Attendant Room Suites Hotel
Cleveland, Ohio
Employer: IHG
Industry: Hotel
Salary: Competitive
Job type: Full-Time
Role Purpose
As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done.
Key Accountabilities
Key Skills & Experiences
Who we are
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done.
Key Accountabilities
- You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests.
- Help guests - you'll be happy to help if someone needs a toothbrush or directions for example.
- Keep your supervisor updated on room service progress and alert them to any repairs needed
- Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed.
- Be organised - keep on top of supplies and amenities and always try to minimise waste.
- Reunite items with owners - and log any lost and found property.
- Look smart - wear your uniform with pride.
- Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.
- Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- May regularly assist with deep cleaning projects.
- May have turndown duties.
- May assist with other duties as assigned.
Key Skills & Experiences
- It's a physical role and you'll be on your feet most of the day, so fitness is important.
- Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
- You'll might need to bend and kneel to complete some activities.
- Literacy skills - reading, writing and basic maths skills.
- Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.
Who we are
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Created: 2024-09-13
Reference: 133997
Country: United States
State: Ohio
City: Cleveland
ZIP: 44135
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