Audit Intake Specialist - National Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Audit Intake Specialist provides guidance, support, and oversight to his/her designated facilities to ensure effective management and timely response to all government and applicable payer audits.

Schedule: This position is full-time (40 hours/week) Monday- Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00am - 5:00pm.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Create, track and upload all government and commercial audits correctly in the audit tracking tool using Veracity
• Review and manage all correspondence from the auditing bodies
• Responsible for uploading all audit documentation into tracking tool
• Responsible for working directly with facilities to respond and resolve any audit issues
• Track and provide oversight to vendors and facilities to assure timely submission of medical records and appeals
• Responsible for assuring all tasks are completed within the established timeframe
• Maintains database integrity. Escalates concerns to leadership
• Collaborate with Clinical Educator on new information regarding all audit activity
• Collaborate with the leadership to discuss any education needs for facilities

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of experience with Microsoft Office tools (Outlook, Word, Excel)

Preferred Qualifications:

• 1+ years of healthcare experience
• Proven understanding of the Audit Response process and audit intake requirements
• Proven comfortability working in different systems: Payer Portal, EFR, Veracity, EDM
• Proven knowledge and familiarity of government (Medicare and Medicaid) and commercial payers audits
• Proven highly motivated
• Demonstrated ability to work unsupervised
• Proven detail oriented and ability to effectively handle multiple priorities and deadlines
• Proven excellent verbal/written communication and interpersonal skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The hourly range for this role is $16.54 to $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO

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