Background

No restraints. No limitations. We don't simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.

It takes a community to do what we do. A diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks.

McLaren Automotive commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special. Join us on our journey.

Purpose of Role

We have an excellent opportunity for an Intern to join our McLaren Americas team based at our US Headquarters in Coppell, Texas. The role will be in-office 3x week, with remote work 2x per week. With the full support of a team of automotive professionals, this role will require daily virtual alignment sessions and require the incumbent to work on tasks autonomously. Access to reliable internet service and a quiet work area will be required.

Principal Accountabilities

Aftersales

• Goodwill spend.
• Understanding of the types of technical faults that are leading to buyback requests.
• Creation of a single goodwill request form and single repository to collect and analyse the data.
• Reporting that will assist in identifying which retailer are using the most goodwill.
• Mystery shopping retailers and independents
• Full analysis of pricing for basic services at all retailers and independents
• Review of how these entities sell service work to their customers.
• Analyse customer contacts to call centre and create reporting to better understand why customers are calling for assistance.
• Review of 3rd party accessories and create a price point analysis compared to OEM accessories being offered.

PR

• In office-support for following PR events including scheduling journalists appointments, organizing agendas, and developing event materials:
• COTA First media run of Solus GT
• Washington DC Alliance of Auto Manufacturers event
• Artura Spider Global Test Drive
• Triple F Club - Event 4
• Idaho Tour de Force
• Pebble Beach

Commercial Operations

• Sales Planning Support including management of several Excel reports for production allocation, vehicle wholesale, and dealer retails.
• Identification and coordination of de-fleet cars at Dallas HQ. Support the maintaining of tracking sheets and coordination of pricing adjustments.
• Accessories Pack Re-Order process. Provide re-order information by item SKU in preparation for 2H vehicle volumes. Output will be a full order with proper authorization controls (purchase requisition and cash committee slide).

Knowledge, Skills and Experience

• Working towards a Degree in Accounting/Business/Economics/Engineering/ (Preferred but not limited to)
• Excellent analytical and problem-solving skills
• Fluent in English, with excellent interpersonal and communication skills
• Good IT skills with strong proficiency in Microsoft Excel and PowerPoint

Personal Attributes

We offer a wide - ranging benefits package, which includes:

• Structured career development framework
• 25 days' holiday, plus bank holiday. Annual buy & sell up to five days
• Enhanced company pension scheme
• Discretionary annual bonus award
• Private medical insurance and health cash plan
• Life assurance benefit
• Ability to apply for a sabbatical of up to one year after only two years' service
• Benefits you can adapt to your lifestyle, such as discounted shopping
• Generous parental leave policies
• A range of wellbeing initiatives, such as employee assistance programme and free financial & mortgage advice