JobTitle: BeautyAdvisor

Function: Retail

FLSAstatus: Non-Exempt

SupervisorTitle: Counter Manager

Location: Bloomingdale'sNYC

JobSummary

TheBeauty Advisor embodies the spirit of our brands beauty and fragrance. OurBeauty Advisor interact one on one with our customers and areexpected to uphold the highest standards in professionalism and client service.This is executed through expert product knowledge, fragrance, andmake-up application, as well as customized skin-care consultations. Follow-upand follow-through with our Clientele is essential. The Beauty Advisorunderstands, supports, and promotes an environment where the Customer is ournumber one priority, and the relationship we establish and cultivate with ourClients is in direct correlation to their success and the success of our business.

JobRequirements

-Minimum of 2 years of Make-up, Skincare and Fragrance experience in a ClienteleService environment

-Legible handwriting with Excellent written and verbal communication skills

-Reliable, dependable, and punctual

-Entrepreneurial, self starter, and self motivated

Judgmentand Decision Making

-Ensuring the Customers happiness and satisfaction is of critical importance

- TheBeauty Advisor may be in the store without management supervision (Openings,closings, entire shift, at times) and will be required to operate and functionas the "Decision Maker" at those times. This requires that the Beauty Advisoris professional and uses sound judgment to operate in the best interest of ourbusiness, which is in the best interest of our Client.

EssentialPhysical Requirements

-Abilityto lift 25 pounds

-Abilityto walk up/down a flight of stairs numerous times throughout their shift

-Standing& walking is required 100% of the time during a Beauty Consultants shift

-Abilityto use a ladder and step ladder

-Abilityto stoop, bend and squat so as to clean and stock the Sales Floor, non-salesarea(s) and off site stock room (if applicable)

EssentialDuties and Responsibilities:

Tasks, Duties & Responsibilities

Achieve sales objectives by engaging and converting Customers into Clients through invitation to sit and experience a skin-care consultation/make-up/ fragrance application. This includes but is not limited to enthusiastically greeting the Customer into the Boutique, servicing the Customer with all her needs and wants, obtaining Client contact information (Client Book & POS) upon conversion, appropriate product and sample offering (per directive) and ensuring an overall exceptional Customer experience.

Client relationship management. This includes, but, is not limited to hand written Thank You notes, managing replenishment needs, event execution through appointments and presell for L'Oreal and Retailer Events, Client outreach revenue, notifying Clients about new product launches (pre-sell), social media posting- 1 per day- 5 per week, and supporting the BECONNECTED System to achieve retailer benchmarks.

Product knowledge is a constant and the Beauty Consultant needs to be self-motivated and self-disciplined to keep up with the DVD training modules, reading materials, training manuals, and attending the training sessions in store and off site. The Beauty Consultant continues to research and practice the latest trends in make-up looks and application.

Ensure and support the proper cleanliness of the store. Cleanliness and hygiene is of the utmost importance. In-between Customers it is expected that the Beauty Consultant will wipe down mirrors and surfaces, testers (replace testers that are less than half full) keep the wrap desk free of clutter, and all merchandise displays organized, filled in and dust free.

Knowledgeable and adheres to all current company policy, guidelines and procedures. This includes but is not limited to The Policy & Procedure Manual, Code of Ethics, Visual Presentation & Merchandising Guidelines, Event Protocol, Inventory Guidelines, and Loss Prevention & Safety Guidelines.

Pleasenote: This job description does not list all duties of the job. Employees maybe asked by management to perform other duties. The employer has theright to revise this job description at any time.

Pay Range: $27.00/hour -$32.00/hour (The actual compensation will depend on a variety ofjob-related factors which may include geographic location, work experience,education, and skill level)

We are an Equal Opportunity Employer and take pride in a diverse environment.We do not discriminate in recruitment, hiring, training, promotion or otheremployment practices for reasons of race, color, religion, gender, sexualorientation, national origin, age, marital or veteran status, medical conditionor disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for arecognized disability under applicable law, please email [email protected]. Please note this email will only respond to specificrequests for assistance completing the application as a request foraccommodation for a disability. All others will not be considered.