Job Description

SUMMARY DESCRIPTION:

Under general supervision, responsible for specific MCPS employee, retiree, ex-employee related employee benefits and post employee benefits applications and reporting according to federal, state, local jurisdictions and MCPS negotiated agreements and policies. Advises on employee benefit billing and collection policy and procedures under the Privacy Act, recommend implementation collection strategy to the Controller of Controller office. Workers check and verify information and enter data in computerized recording and processing system, communicate with employees and retirees regarding actions, and interact with other offices to obtain or exchange information needed to complete the work accurately and in a timely manner. Workers review, interpret and process financial transactions and maintain related records. Workers provide staff and other appropriate parties assistance and clarification of benefit billing and collection procedures. Workers lead employee benefit plan billing and training program with MCPS Account receivable unit and present the training with the fiscal/ accountant team Maintain and reconcile accounts. Workers use computers, calculators and other office software applications.

CERTIFICATE LICENSE:

None.

KNOWLEDGE, SKILLS, and ABILITIES:

Knowledge of MCPS policies, procedures, negotiated agreements and other relevant federal and state laws pertaining to the benefits processing of employee on leave, and collection, retiree and employee benefits, liens and court ordered to manage the MCPS billing and collections. . Operational knowledge to resolve questions and problems from customers. Ability to perform a wide range of standard office clerical tasks quickly, accurately and efficiently. Ability to meet and adhere to set deadlines. Ability to manage multiple tasks. Ability to utilize office technology effectively. Skill in the use of Microsoft Office applications, Hub, and Lawson HRIS. Working knowledge of Oracle Discoverer. Working knowledge of general account procedures. Excellent oral and written communication, negotiation and interpersonal skills. Ability to handle high volume of daily telephone calls, walk-in traffic and correspondence demonstrating a commitment to excellent customer service. Sensitivity to confidential private employee information. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).

EDUCATION, TRAINING, and EXPERIENCE:

Associates degree required. Course work in human resources, payroll, accounting, business administration or finance preferred. Minimum five years of professional experience in a related field with considerable progressively increasing responsibilities performing business, accounting or other related work, some of which should have included human resource, payroll, insurance and retirement processing work preferably supplemented with experience in performing accounts maintenance and related fiscal work, including some experience with Montgomery County Public Schools. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.