PRINCIPAL DUTIES AND RESPONSIBILITIES

Payroll System Processing - The incumbent is responsible for the complete processing of weekly and monthly payroll processes for all companies. This includes, but is not limited to, payroll preparation, payroll cycle events, as well as post payroll processes. The incumbent can trouble shoot errors and correct. They are responsible for processing all aspects of the payroll process in a timely and efficient manner without errors. The incumbent understands how the payroll system works.

Retro Payment Processing - The incumbent is responsible for reviewing and completing the retro payment process.

Stop Payments and Direct Deposit reversals - Incumbent may place stop payments and direct deposit recalls when necessary and understands the processes involved. Incumbent may reissue checks and update system as appropriate, upon confirmation that checks have been stopped and that the bank has confirmed that the reversal of direct deposit funds has been successful.

Off Cycle Checks - Incumbent is responsible for reviewing off cycle check requests for authorization and processing those checks within our processing guidelines.

Overpayments - Incumbent is responsible for ensuring that overpayments that are brought forward are resolved. This includes but is not limited to calculating the overpayment amount and processing the pay back from the employee.

Levies and Garnishments - Incumbent is responsible for ensuring that these orders are responded to in a timely manner and set up in the system correctly. Incumbent must have an advanced understanding of basic laws around garnishment and levy processing.

W2 Production - Incumbent is responsible for balancing of employee W2's and must have the ability to interact with employee to explain the W2 form and calculation of figures.

Adjustments - Incumbent is responsible for ensuring that all adjustments that are received are processed accurately in an efficient and timely manner. This can include, but is not limited to:

• Hours adjustments for previous pay period

• Retro pay, bonuses and other extra forms of payments.

• Adjustments submitted by Benefits, Human Resources, Managers, and other authorized departments and representatives throughout the organizations.

• Paid Time Off payouts for employees that are terminating or going to a non-benefit eligible status.

Auditing- Incumbent can audit their own and others' work to determine accuracy; they can accurately research problem situations and make corrections as necessary. This requires the Incumbent to have a strong knowledge of generic payroll practice as well as the ability to develop and understand the various policies of the companies that we service.

Relationship Management/Customer Service - Incumbent provides responsive service to all customers of the Department for Tier 2 tickets through Service Now. Incumbent's problem-solving and troubleshooting skills are well-developed. Incumbent's mature communications style serves as a model for less experienced staff. Incumbent adheres to Mass General Brigham's Values in their day-to-day performance of their job.

Information Management - Incumbent is responsible for ensuring that information pertinent to each payroll is organized and stored.

Reporting - Incumbent can run existing reports to review and supply information as needed to the supervisor, Director, or internal and external customers.

Special projects as assigned.

Qualifications

• Bachelor's degree; 5 or more years payroll experience with record of increasing responsibilities (appropriate experience may stand in place of bachelor's degree)

• Commitment to detail and delivery of a correct product

• Desire to make a significant contribution to a team-oriented, high deadline operation

• Excellent communication and interaction skills; flexibility

• Payroll systems experience (systems architecture, troubleshooting, conversions)

• Ability to meet commitments with minimal supervision.

• Excellent relationship management skill

• Payroll Certification (CPP, FPC) preferred.

EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.