Bilingual Spanish Inbound Reservations - Sales Remote

Austin, Texas


Employer: Wyndham Destinations
Industry: Customer Service - General
Salary: $16.50 per hour
Job type: Full-Time

We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

***Special Note Regarding Working From Home:

This is a work from home position for candidates who reside in the state of Texas. Due to business constraints, candidates outside of this state will not be considered for this position and should not apply. Successful candidates must be able to meet our work at home requirements (see below).Our next class starts June 28th, 2024

How You'll Shine:

Help owners plan their dream vacations and make reservations as a customer service representative at Wyndham Destinations. In this role, you will be supporting both English and Spanish speaking owners as well as providing translation services for other departments as needed. During a 4 week paid training period, you'll become an expert on our resorts, amenities, and things to see and do near each location. After your training, you will be taking calls from excited owners who are ready to explore new destinations. Based on their interests, you'll provide them with custom recommendations to create truly unforgettable vacation experiences. You will start your career in the Reservations department to master this role. Based on your performance, you will have the opportunity to transition into dual branding or an elevated que to grow your career and help put the world on vacation.
  • $16.50 an hour (Bilingual Spanish)
  • The opportunity to work from home immediately (equipment provided by us)
  • Ability to choose days off from available options
  • Training schedule (4 weeks): 8:00am - 5:00PM CST


What You'll Bring:
  • Fluent Bilingual Spanish and English
  • High School Diploma or GED required
  • Six months customer service or sales experience
  • Ability to build rapport with a customer quickly, ask probing questions, and meet the customer's needs
  • Strong active listening and problem solving skills
  • Must have demonstrated ability to work well under pressure and multi task
  • Quiet workplace free of distractions
  • High speed internet (DSL or Cable only) with download speed of 20mbps, upload speed 3mbps, Latency less than 100ms
  • Must be able to hardwire computer directly to router
  • Must have own personal device with a camera and have access to the Internet
  • Intermediate computer proficiency and ability to troubleshoot technical issues while at home


How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program


Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

Job Requisition: R-87234

Created: 2024-06-04
Reference: R-87234
Country: United States
State: Texas
City: Austin
ZIP: 78749


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