Job Summary This position provides a critical service acting as a liaison between the Department of Radiology, clinics, physicians at UCDH and outside physicians requesting radiographic services.

Work is referred to the supervisor and/or manager when standard procedures or processes do not apply.

This position may perform duties in the Main Hospital, Ambulatory Care Center and/or Warehouse as deemed necessary by management.

Apply By: July 1, 2024

THIS IS NOT AN H1- B OPPORTUNITY

Minimum Qualifications

For full consideration applicants are encouraged to upload license and certification if required of the position.

• High School Diploma or GED equivalent.
• Knowledge of all State of California and Federal HIPAA Rules and Regulations regarding the release of medical information, protected health information and HIPAA privacy and security practices.
• Demonstrated knowledge and understanding of medical terminology.
• Knowledge of EMR and PC-based software applications, to accurately retrieve radiology images, patient demographic information, exam information.
• Ability to learn new applications. Knowledge and experience required to accurately enter and retrieve patient data using standard keyboard.
• Strong analytical and problem-solving abilities to independently recognize and define a problem; identify the resources available to help solve the problem; create and implement viable solutions and follow through to ensure the problem is resolved to the satisfaction of all parties.
• Ability to exercise discretion to ensure that patient confidentiality is maintained, and a professional, respectful clinic/department environment exists at all times.
• Ability to hear and speak clearly enough to be understood on the telephone and in person by individuals who are sometimes hearing impaired and/or speak unclearly.
• Ability to act diplomatically and exhibit a courteous manner to patients and medical staff, and university personnel at all levels while performing work duties.
• Ability to present a professional image and maintain composure when dealing with the public and staff using reason and logic.
• Ability to establish and maintain effective working relationships with medical personnel, co-workers and other departments.
• Ability to function effectively as part of a team.
• Ability to work in a very cool environment (computer area). Ability and mobility to walk from location to location within the Hospital and other campus (clinic) locations.

Key Responsibilities

• 80% - ELECTRONIC IMAGING & READING ROOM SUPPORT
• 20% - GENERAL / MISCELLANEOUS

Department Overview

The Department of Radiology is a 24-hour, seven-day a week operation providing imaging services to adult and pediatric inpatients and outpatients.

Radiology images are available 24-hour/seven-days to UCDH patients and clinicians as well as specific services to radiology film processing at UC Davis Health.

Processing includes verifying images on PACS, Radiology Information System, receiving and tracking films, assuring exams are correct and in completed status.

This position interacts directly in person and over the telephone with Radiologists, clinicians, community physicians, and other university personnel.

POSITION INFORMATION

• Salary or Pay Range: $23.67 - $33.52
• Salary Frequency: Hourly
• Salary Grade: 109
• UC Job Title: BLANK AST 2
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift Hours: 08 Hours
• Location: Ellison Ambulatory Care Center
• Union Representation: CX-Clerical/Admin
• Benefits Eligible: Yes
• Hybrid/Remote/Onsite: This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
• UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Special Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere

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