Box Office Attendant (Events Only) | Part-Time | Mullins Center
Amherst, Massachusetts
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
Box Office Attendants will understand and operate the Paciolan ticketing system, and provide excellent customer service to all guests and the Mullins Center. This role will be specific to events only.
They must know and understand each event, its seating charts, and configurations of the Mullins Center.
This role will pay an hourly wage of $15 per hour.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
Qualifications
*The Univeristy Of Massachsuetts Amherst prohibits its current employees (excluding students) from being employed in any postion with OVG at this location.
Overview
Box Office Attendants will understand and operate the Paciolan ticketing system, and provide excellent customer service to all guests and the Mullins Center. This role will be specific to events only.
They must know and understand each event, its seating charts, and configurations of the Mullins Center.
This role will pay an hourly wage of $15 per hour.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Know and understand the operations of the Paciolan ticketing system
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
- Know and understand seating charts and configurations of the Mullins Center
- Perform transactions for all events on the ticketing system with efficiency and accuracy
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of
tickets and correct change - Communicate and satisfy patrons with world class customer service
- Operate phone and address call in patrons' requests for information
- Reconcile all monies received from ticket sales
- Maintain confidentiality
- Additional duties may be assigned by Box Office Manger
Qualifications
- Ability to multitask in a fast-paced environment
- Familiarity with Windows based computers
- Possess excellent customer service skills
- Experience working with the public and cash
- Ability to work independently and as a productive member of a team
- Must be able to work a flexible schedule including nights and weekends
- Must be able to work in a loud noise environment
- Must be over 18 years or older
- Strong verbal communication skills in the English language (Spanish is a plus)
- Proven ability to work well with all levels of management
- Strong analytical and problem-solving skills
*The Univeristy Of Massachsuetts Amherst prohibits its current employees (excluding students) from being employed in any postion with OVG at this location.
Created: 2024-10-05
Reference: bHveyWKfxwXB
Country: United States
State: Massachusetts
City: Amherst
About AEG
Founded in: 1994
Number of Employees: 28000
Website: https://www.aegworldwide.com/
Career site: https://www.aegworldwide.com/careers
LinkedIn: https://www.linkedin.com/company/aeg
Facebook: https://www.facebook.com/AEGWorldwide/
Similar jobs:
-
Ice Hockey Referee - Part Time | Mullins Center (UMass-Amherst)
AEG in Amherst, Massachusetts💸 $20 - $25. per hour -
Rink Operator | Mullins Center (UMass-Amherst)
AEG in Amherst, Massachusetts💸 $17. per hour -
Lead Ice Rink Supervisor| (Part-Time) | Mullins Center Community Ice Rink
AEG in Amherst, Massachusetts💸 $20 per hour -
Ice Rink Attendant|Part-time| Mullins Center (UMass-Amherst)
AEG in Amherst, Massachusetts💸 $15 per hour -
Ice Rink Supervisor| (Part-Time) | Mullins Center Community Ice Rink
AEG in Amherst, Massachusetts💸 $18. per hour -
Arena Marketing Intern |Mullins Center
AEG in Amherst, Massachusetts -
Operations Staff|Part-time| Mullins Center (UMass-Amherst)
AEG in Amherst, Massachusetts💸 $18 per hour -
Ice Hockey Referee | Part-Time | Mullins Center
AEG in Amherst, Massachusetts💸 $20 per hour