Box Office Attendant|Part-time| PPL Center
Allentown, Pennsylvania
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
Under supervision of Manager of Ticket Operations and Box Office Supervisor, responsible for ticket sales and customer service for all ticketed events at the PPL Center.
This role pays an hourly rate of $12 to $14.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
• Handle all aspects of taking and processing incoming ticket sales orders from customers at the window and phone sales.
• Answer the Box Office phone line to help customers with questions and ticket purchases.
• Check Box Office voicemail messages.
• Help maintain ticketing database in an accurate and reliable manner.
• Smile, greet customers, and answer questions about the PPL Center and ticket operations for it.
• Assist managers in requested tasks including but not limited to light filing, cleaning, and organizing
Qualifications
• Have excellent customer service skills with a willing and pleasant attitude.
• Strong communication skills with particular attention to detail is a must.
• Must be able to work a flexible schedule, including evenings and weekends.
• Experience with handling cash, debit and credit cards.
• Proficient computer skills including working on windows based computers and the internet.
• Ability to work independently when needed, but still be a part of the overall team atmosphere helping co-workers and managers as required.
• Ability to handle customer concerns/questions/comments in a timely and positive manner.
• Ability to work under pressure.
• Box Office experience not necessary, but a plus.
Overview
Under supervision of Manager of Ticket Operations and Box Office Supervisor, responsible for ticket sales and customer service for all ticketed events at the PPL Center.
This role pays an hourly rate of $12 to $14.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
• Handle all aspects of taking and processing incoming ticket sales orders from customers at the window and phone sales.
• Answer the Box Office phone line to help customers with questions and ticket purchases.
• Check Box Office voicemail messages.
• Help maintain ticketing database in an accurate and reliable manner.
• Smile, greet customers, and answer questions about the PPL Center and ticket operations for it.
• Assist managers in requested tasks including but not limited to light filing, cleaning, and organizing
Qualifications
• Have excellent customer service skills with a willing and pleasant attitude.
• Strong communication skills with particular attention to detail is a must.
• Must be able to work a flexible schedule, including evenings and weekends.
• Experience with handling cash, debit and credit cards.
• Proficient computer skills including working on windows based computers and the internet.
• Ability to work independently when needed, but still be a part of the overall team atmosphere helping co-workers and managers as required.
• Ability to handle customer concerns/questions/comments in a timely and positive manner.
• Ability to work under pressure.
• Box Office experience not necessary, but a plus.
Created: 2024-10-05
Reference: eKkhI7XfO5ic
Country: United States
State: Pennsylvania
City: Allentown
ZIP: 18105
About AEG
Founded in: 1994
Number of Employees: 28000
Website: https://www.aegworldwide.com/
Career site: https://www.aegworldwide.com/careers
LinkedIn: https://www.linkedin.com/company/aeg
Facebook: https://www.facebook.com/AEGWorldwide/
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