Box Office Staff |Part-time| Chesapeake Employers Insurance Arena (UMBC)

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

The Chesapeake Arena on the campus of UMBC is looking for friendly, motivated individuals to work the ticket sales windows at the Box Office. As a ticket seller, you will assist all patrons with purchasing tickets at walk up and troubleshooting potential ticket issues they may have.

This role will pay an hourly wage of $15.00.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities
• Use a computerized ticketing system for walk up ticket sales
• Accurately processes payments for tickets while following all proper box office selling and payment procedures.
• Provide a high level of customer service and tactfully resolve ticketing issues with the general public
• Assist general public with accessing, transferring and accepting tickets via mobile ticketing prior to entering Arena
• Other duties as assigned

Qualifications
• High School graduate or equivalent.
• Previous retail and/or customer service experience
• Strong problem-solving skills
• Experience handling cash preferred
• Engaging, enthusiastic, and able to keep that same composure in a fast-paced environment
• Ability to work evenings and weekends as required.
• Punctual and reliable attendance

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