Employer: AEG

Industry: Ticket Operations

Salary: $21 - $23. per hour

Job type: Full-Time

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Overview

Snapdragon Stadium is looking for friendly, motivated individuals to supervise our ticket seller staff, and assist in box office operations. As a Box Office Supervisor you will assist, direct and provide supervision to all ticket sellers on event days.

This role pays an hourly wage of $21 to $23.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until December 1, 2024

Responsibilities

Supervises ticket seller staff on event days; assist with game day set up, customer service questions, and technology issues.
Works with Assistant Box Office Manager on game day set up which includes pre-event briefings and ticket seller staff deployment.
Utilizes the Ticketmaster ticketing system to process ticket sales, troubleshoot customer issues and provide staff support.
Ensure the ticket seller staff is implementing and following all box office policies and procedures.
Performs all other duties as assigned by Assistant Box Office Manager and/or Box Office Manager.

Qualifications

Minimum of high school degree. Bachelor's degree or currently pursuing a bachelor's degree preferred.

Minimum of 1year of experience supervising customer service staff
Previous experience with ticketing systems, Ticketmaster experience preferred.
Strong problem-solving skills
Demonstrates outstanding work ethic and leadership skills, including excellent attendance, professional appearance and behavior