Business Development Coordinator, Personal Shopping

Job Description

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street-the crossroads of fashion-is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group.

General Description:

The Business Development Coordinator is the key partner for a specific seller in Bergdorf Goodman ensuring the seller exceeds defined performance targets while delivering the BG brand client experience. The BDS also plays a key role in building and developing an exceptional team that consistently provides superior client service.

Responsibilities:

1. Manages assistant team; provides coaching, training and development in all aspects of their roles including customer service, selling ceremony, monthly scheduling, clinic/meeting attendance, and follow up on daily task completion.

1. Executes Client Strategies for emerging VIC + status clients as well as a strategy for Development and Retention of current VIC client relationships.

1. Communicates with merchants and sales leaders to provide information on new receipts with the attention to the needs of the client.

1. Ensures management of holds, preorders, memos and will call through BG guidelines

1. Develop one-on-one relationships with key internal and external partners

1. Utilize technology to drive sales and new client acquisition through social media and internal clientele program

1. Champions all company/store initiatives.

1. Additional duties as assigned.

Requirements:

1. Ability to communicate effectively with peers, customers and management

1. Strong interpersonal skills

1. Detail oriented with ability to handle multiple projects simultaneously

1. Excellent organization and follow up skills

1. Excellent customer service skills

1. Previous retail experience

1. Computer skills

Qualifications:

Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including: • Medical, Dental, Vision Benefits • Disability Benefits • Paid Parental Leave, Paid Family Leave, and Adoption Support • Paid Time Off • Retirement Savings Plan (401K) and Life Insurance • Financial Solutions • NMG Associates Core Discount of 30% • Personal and Professional Development Opportunities

For more information, please click "Our Benefits" section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits About Neiman Marcus Group As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman. Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.