Business Office Clerk

JOB SUMMARY:
The primary job of the Business Office Clerk to assistance the Business Office Department in daily practice functions. The clerk is responsible for working as cashier and receptionist as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
l . Books, coordinates and reschedules patient's appointments.
2. Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly.
3. Answers telephone, screens calls, takes messages, and provides information.
4. Answers questions regarding patient appointments and insurance billing
5. Copy daily hospital papers
6. Notate deceased patient's accounts and handle creditors' claims for deceased
7. Verifies necessary billing information for recording in the medical record and in the practice management system.
8. Make copies as needed.
9. Update and maintain employee temperature log.
10. Update employee vacation calendar. l l . Verify insurance benefits and coverage.
12. Call insurance to get information for MVA, WC, Liability insurance coverage.
13. Open and prep building for day.
14. Attends meetings as required.
15. Chart prep as needed
16. Answer phones, schedule appointments, transfer calls and take messages when needed
17. Hand out patient satisfaction surveys on Monday and Tuesday
18. Copy Prescription Cards
19. Properly handle interoffice messages
20. Clean work area once a week
21. Works all returned mail.
22. Collect all co-pays, deductibles and other patient payments.
23. Works closely with collection person to assure payments are made at the window.
24. Codes and prices charges for Encounter Forms to be reviewed by coders before posting.
25. Print and mail patient statements weekly.
26. Receive packages, and distribute deliveries.
27. Balance end of date payments received on encounter forms and receipts with cash, checks and credit cards.
28. Write deposit slip, and settle credit card machine.
ADDITIONAL RESPONSIBILITIES:
Performs other duties as assigned.
QUALIFICATION:
Education: High School Graduate.
Experience: Medical Office secretarial or receptionist experience preferred. Word processing and computer experience.