Business Office Receptionist (NMVH/DOH #28760)
Truth or Consequences, New Mexico
Employer: State of New Mexico
Industry: Office & Admin Support
Salary: $16.12 - $22.57 per hour
Job type: Full-Time
$16.12 - $22.57 Hourly
$33,534 - $46,948 Annually
This position is a Pay Band 30
Posting Details
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
POSITION IS LOCATED IN TRUTH OR CONSEQUENCES, NM
Why does the job exist?
Receptionists and information clerks are charged with a responsibility that may affect the success of an organization: making a good first impression. Receptionists and information clerks answer telephones, route and screen calls, greet residents and family, respond to inquiries from the resident or Family member, and provide information about the organization. Some are responsible for the coordination of all mail into and out of the office. In addition, they contribute to the security of an organization by helping to monitor the access of visitors, a function that has become increasingly important. Receptionists and information clerks use the telephone, personal computers, and other electronic devices to send e-mail and fax documents, for example. When they are not busy with callers, most workers are expected to assist others in the business office by performing a variety of office duties, including opening and sorting mail, collecting and distributing parcels, and performing Internet search tasks. Other duties include updating appointment calendars, preparing travel vouchers, word processing, and filing.
How does it get done?
Greeting Residents: Receptionists welcome Residents and family as they arrive in the Business Office.
Answering phone calls that are directed to the business office, help with questions, requests, and setting up appointments.
Ensuring the business office is nice and neat so when residents and families arrive has a clean look to the office.
Providing basic and accurate information in-person and via phone/email
Receiving, sorting and distributing daily mail to correct people in the business office in a timely manner
Update calendars and scheduling meetings.
Responding to all residents and families' inquiries in a polite and timely manner.
Assist in the resident trust duties.
May assist in filling document in the resident files.
Assist in scheduling interviews and gathering documents for job postings.
Perform other clerical receptionist duties such as filling, photocopying, transcribing and faxing.
Uphold confidentiality and security protocols for sensitive financial and patient information.
Other duties assigned by the Chief Financial Officer or the Facilities Finance Director.
Who are the customers?
The primary customer are the brave men and women that answered our nations call, executed their duties and now are unable to live in their respective communities due to failing health. This job will also support the widows of the service men and women to include parents that have lost children in combat (Gold Star Parents)
Ideal Candidate
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Minimum Qualification
Eighth grade education.
Employment Requirements
Employment is subject to criminal background check pursuant to New Mexico Caregivers Criminal Screening Act, (Sections 29-17-2 through 29-17-5 NMSA 1978 and 7.1.9.1 through 7.1.9.11 NMAC) and is conditional pending results.
Must possess and maintain a valid driver's license.
Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.
Successful completion of the Health Insurance Portability and Accountability Act (HIPAA) training.
Must sign and observe confidentiality agreement.
Must be able to read, write, speak, and comprehend the English language.
Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; Working hours may include weekends, holidays, overtime, and callback hours. Essential functions of the job and specific physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources office.
Working Conditions
Work is performed in an office setting within a long-term facility with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Walking throughout the facility and frequent communication and interaction with residents, staff, and the public. Periods of walking, standing, bending pushing, pulling, lifting, and stretching for a variety of activities may be required. Must be able to function under pressure and stressful situations Health hazards such as exposure to contagious viruses and diseases. May also include routine exposure to public, fellow employees, and facility resident illness, stressful situation, and bodily fluids, as well as exposure to physical and/or verbal abuse. Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; some lifting; extended hours to meet deadlines will be required. Working hours may include on-call, nights, weekends, holidays, overtime, and callback hours. Essential functions of the job and physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources Office
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Berna Garcia (575) 894-4234. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
$33,534 - $46,948 Annually
This position is a Pay Band 30
Posting Details
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
POSITION IS LOCATED IN TRUTH OR CONSEQUENCES, NM
Why does the job exist?
Receptionists and information clerks are charged with a responsibility that may affect the success of an organization: making a good first impression. Receptionists and information clerks answer telephones, route and screen calls, greet residents and family, respond to inquiries from the resident or Family member, and provide information about the organization. Some are responsible for the coordination of all mail into and out of the office. In addition, they contribute to the security of an organization by helping to monitor the access of visitors, a function that has become increasingly important. Receptionists and information clerks use the telephone, personal computers, and other electronic devices to send e-mail and fax documents, for example. When they are not busy with callers, most workers are expected to assist others in the business office by performing a variety of office duties, including opening and sorting mail, collecting and distributing parcels, and performing Internet search tasks. Other duties include updating appointment calendars, preparing travel vouchers, word processing, and filing.
How does it get done?
Greeting Residents: Receptionists welcome Residents and family as they arrive in the Business Office.
Answering phone calls that are directed to the business office, help with questions, requests, and setting up appointments.
Ensuring the business office is nice and neat so when residents and families arrive has a clean look to the office.
Providing basic and accurate information in-person and via phone/email
Receiving, sorting and distributing daily mail to correct people in the business office in a timely manner
Update calendars and scheduling meetings.
Responding to all residents and families' inquiries in a polite and timely manner.
Assist in the resident trust duties.
May assist in filling document in the resident files.
Assist in scheduling interviews and gathering documents for job postings.
Perform other clerical receptionist duties such as filling, photocopying, transcribing and faxing.
Uphold confidentiality and security protocols for sensitive financial and patient information.
Other duties assigned by the Chief Financial Officer or the Facilities Finance Director.
Who are the customers?
The primary customer are the brave men and women that answered our nations call, executed their duties and now are unable to live in their respective communities due to failing health. This job will also support the widows of the service men and women to include parents that have lost children in combat (Gold Star Parents)
Ideal Candidate
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Minimum Qualification
Eighth grade education.
Employment Requirements
Employment is subject to criminal background check pursuant to New Mexico Caregivers Criminal Screening Act, (Sections 29-17-2 through 29-17-5 NMSA 1978 and 7.1.9.1 through 7.1.9.11 NMAC) and is conditional pending results.
Must possess and maintain a valid driver's license.
Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.
Successful completion of the Health Insurance Portability and Accountability Act (HIPAA) training.
Must sign and observe confidentiality agreement.
Must be able to read, write, speak, and comprehend the English language.
Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; Working hours may include weekends, holidays, overtime, and callback hours. Essential functions of the job and specific physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources office.
Working Conditions
Work is performed in an office setting within a long-term facility with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Walking throughout the facility and frequent communication and interaction with residents, staff, and the public. Periods of walking, standing, bending pushing, pulling, lifting, and stretching for a variety of activities may be required. Must be able to function under pressure and stressful situations Health hazards such as exposure to contagious viruses and diseases. May also include routine exposure to public, fellow employees, and facility resident illness, stressful situation, and bodily fluids, as well as exposure to physical and/or verbal abuse. Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; some lifting; extended hours to meet deadlines will be required. Working hours may include on-call, nights, weekends, holidays, overtime, and callback hours. Essential functions of the job and physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources Office
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Berna Garcia (575) 894-4234. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
Created: 2024-09-07
Reference: 147686
Country: United States
State: New Mexico
City: Truth or Consequences
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