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Business Planning & Operations Lead Responsibilities

• Drive operational excellence in the Commerce organization through identification and execution of areas of opportunity that create efficiency, remove obstacles, or create improved processes and approaches to the business.


• Operationalize and track KPIs and Go To-Market (GTM) goals globally.


• Support the build and deployment of the Commerce cross-functional collaboration model.


• Support leadership in strategic planning to optimize resources (OpEx and headcount) for global growth.


• Conduct insightful analysis using internal and external data, including revenue, product, market, and industry to drive business recommendations.


• Develop projects at regional level, and translate them globally to other regions.


• Design planning processes enablement, and associated communications or milestones, with an aim to automate these actions in the long term.


• Bridge operational work between Business and Tech teams to enable the successful design and delivery of a scalable planning infrastructure.


• Support the infrastructure, design, and development for individual Commerce teams.


• Partner with internal tools team to build scalable reports and dashboards in support of business needs.

Minimum Qualifications

• Requires a Master's degree in Business Analytics, Business Management, Computer Science, Engineering, Mathematics, or related field and 1 year of work experience in the job offered or a computer-related occupation. Requires 1 year of experience in the following:


• Demonstrated problem solving with experience providing business insights and recommendations from data sets (revenue, product, market, and industry trends)


• Working independently, managing multiple concurrent projects, and driving initiatives in a cross-functional environment


• Stakeholder management, including managing multiple partners simultaneously


• Presenting technical content to non-technical audiences and leadership, through data visualizations, to tell the story behind the numbers and answer key business problems


• Establishing short and long-term goals that will advance the organization's productivity through analytics


• Analyzing and deriving meaning from unstructured data sets


• Involvement with efficiency analyses to optimize go-to-market investments


• Built prototypes of analytical tools and dashboards that helped scale the procurement of insights


• Utilizing both qualitative analysis and quantitative analysis techniques


• Working in e-Commerce / Commerce industry


• Advanced SQL experience


• Excel and Data Visualization (Tableau and Power BI).