Business Process Analyst III

Category/Area of Expertise: Merchandising Marketing Support
Job Requisition: 394633_external_USA-MA-Quincy
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Services (5120883)

ADUSA Procurement is a partner company to Ahold Delhaize USA, providing supply chain services that support the delivery of products from a supplier to the warehouse. ADUSA Procurement is part of the Ahold Delhaize USA family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.

Position Summary:
This position will demonstrate application, development, and evolution of business processes and continuous improvement initiatives for ADUSA Procurement. Will work collaboratively with cross-functional business partners and Subject Matter Experts to drive process consistency, efficiency, and effectiveness through elimination of waste. Partners with Continuous Improvement Training team to ensure new processes and/or process changes are communicated to impacted audiences accordingly. Will leverage tools and capabilities to drive continuous improvement initiatives, conduct root cause analysis to unlock value, and provide data-driven recommendations to inform leadership. This role is responsible for telling stories backed by analysis to simplify and present relevant information to aid business partners in making informed, data-driven decisions.

Principle Duties and Responsibilities:

• Provide detailed analyses to identify and prioritize process improvement opportunities across the end-to-end supply chain and develop clear, robust business cases for those opportunities.
• Intake information that accurately models business processes' effectiveness and efficiency, focused on process quality, time, and costs.
• Leverages project management skills to assist with testing and deployment of process changes, while considering the timeline of overall organizational initiatives and priorities.
  

Basic Qualifications:

• Bachelor's degree or 3 - 5 years relevant experience
• Microsoft Visio, Word, Excel, PowerPoint
• Solid understanding of end-to-end supply chain networks and systems/tools (Warehouse Management, Transportation Management, Forecasting and Replenishment systems)
• Lean Six Sigma or other Continuous Improvement Certification preferred
• Highly motivated, independent performer
• Ability to simultaneously manage and prioritize multiple requests
• Ability to perform in a complex and changing environment
• Curiosity- based drive to discover root causes

Skills and Abilities:

• Proven problem solving/trouble shooting
• In partnership with other Procurement Services departments, develop reporting that highlights where process improvement initiatives are performing relative to targets and suggest opportunities for improvement based on analysis.
• Performance Monitoring: Incorporate observations of key supply chain KPIs and targeted process outcomes to identify potential focus areas for the overall supply chain continuous improvement agenda and savings targets.
• Aid in the identification and development of best practices and standard operating procedures to streamline business processes.
• Utilizes disciplines of DMAIC, DMADV, or Lean Six Sigma methodologies to support a culture of continuous improvement and innovation.
• Strong oral and written communication skills
• Ability to present business cases for approval
• Strong analytical and problem solving skills
• Strong customer and results focus
• Ability to influence without authority
• Experience working with cross-functional teams
• Attention to detail
• Excellent project management skills
• Proven problem solving/trouble shooting
• Highly motivated, independent performer
• Ability to simultaneously manage and prioritize multiple requests
• Ability to perform in a complex and changing environment
• Curiosity-based drive to discover root causes

#LI-SM1 #LI-Hybrid

At Ahold Delhaize USA, we value Diversity, Equity, Inclusion and Belonging (DEI&B). Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@adusa.com .

For more information, visit www.adusa.com .