Business Process Consultant

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job.

Licenses or Certifications:

• None.

Notes to Applicants
The successful candidate will conduct a wide range of advanced research, writing, project management, policy and data analysis, and strategic planning. This position will communicate issues with City Council, Management staff and other organizations and prepare reports as needed. Attention to detail is critical. The successful candidate will assist in interacting with City Council and facilitating department information sharing, project tracking and provide assistance to grant applications for numerous federal state, and private grant opportunities.

Watch the video linked below to learn more about Austin Transportation and Public Works and its role in the region's mobility landscape.

Inside TPW : https://www.youtube.com/watch?v=wu4fqWGoH0E

Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here!

Regarding your Application:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary.

Assessment:

This position may require a skills assessment.

Close Job Posting:

Department may close the job posting at any time after 7 days.

90 Day Provision for Additional Vacancy:

This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs.

Office Location Notes:

Office location is subject to change based on department needs and programs.

Austin Transportation and Public Works positions are not at 100% remote operation.

Video Conferencing Software Technology:

The Austin Transportation and Public Works Department uses the communication platform, Microsoft Teams, to conduct virtual interviews.

Preferred Qualifications
Preferred Experience:

• Experience with policy and data analysis, strategic planning, and legislative analysis, especially with transportation.
• Experience with diplomacy working across departments and Council Offices.
• Experience working independently on multiple projects and tasks under time constraints while meeting critical deadlines.
• Advanced research and analysis skills.
• Experience developing organized and streamlined content and perform layout, editing and proofreading tasks.
• Experience effectively communicating with all levels of employees and external stakeholders.
• Experience working independently and taking initiative with little direction.
• Skilled in the use of MS Office tools (including Word, Excel, PowerPoint, Outlook).

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Leads multiple process improvement teams

Develops project work plans, project management and periodic assessment

Facilitates the development of stakeholder analysis and communication plans for process improvement teams

Identifies, collects, and researches to complete data analysis

Makes recommendations to project teams and recommends organizational change utilizing appropriate talent

Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets

Develops and improves models and methodologies for the department

Reviews and critiques the work of functional team staff

Communicates project and program information to all levels of the organization

Responsibilities - Supervisor and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of business strategies, objectives, planning, development and management processes and process improvement
• Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes
• Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models
• Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic
• Skill in providing internal consulting services
• Skill in project management methods
• Skill in negotiation of projects and program initiatives
• Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders' expectations
• Ability to look at situations systematically
• Ability to work independently and with teams
• Ability to understand, interpret and apply detailed and complex information
• Ability to manage implementation of recommendations

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.