Business Process Consultant (Three Positions - Strategy, Data Analytics, Training)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job.

Licenses or Certifications:

• None

Notes to Applicants
Position Overview
The Financial Services Department is seeking three Business Process Consultants to join a team that provides strategic planning, training, data analytics, and equity and inclusion initiatives across the department. These roles support organization‐wide collaboration and lead cross‐functional teams to implement best practices, identify pain points, and drive process improvements.

Each position plays an integral role in supporting one or more of the following activities:

• Leading the creation of on‐demand training courses and materials focused on financial systems and processes. This includes topics such as budget development and monitoring, capital procurement, purchasing goods and services, cash and debt management, and accounting.
• Performing qualitative and quantitative data analysis to support financial decision‐making, and effectively communicating insights using business intelligence tools like Power BI.
• Facilitating workshops and leading cross‐departmental teams to implement strategic planning, process improvement, and/or equity and inclusion initiatives.

We are looking for candidates that are skilled at building strong relationships and have a talent for investigating and analyzing processes with curiosity, compassion, and creativity. As part of our growing team, successful candidates will have the opportunity to make a significant impact from the ground up as we develop and shape our efforts in support of departmental goals.

Who We Are:
Our department provides a variety of financial services and programs. The Financial Services Department ( FSD ) serves residents, vendors, and City departments.

Our mission is to serve as a trusted steward of public resources with integrity and accountability to ensure a fiscally sound city.

Our staff supports a wide variety of financial processes, including preparing the annual budget and annual fiscal report, procurement processes, franchise agreements, real estate transactions, and overseeing the City's investment portfolio and debt management.

As an internal support function within the larger City organization, FSD is proud to serve and act as a leader in financial management to its partner departments.

Click here to read more about us online!


Why Join Us?

Meaningful Work
Contribute to projects that improve the lives of the people in our community.

Innovation and Collaboration
Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress in a variety of financial programs.

Professional Growth and Development
Achieve your professional goals. FSD offers opportunities to advance in multiple career paths, as well as a wide variety of learning opportunities.

Work-Life Balance
Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences.

Hybrid Work Environment:

The City of Austin Flexible Work Arrangement Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. Staff may be eligible to telework up to 50% within a two (2) week period. Work schedules are implemented to meet department requirements and are subject to change based on business needs.

Health and Wellness

The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally well. For employees that are covered, this includes low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more.

Click here to review the City of Austin's Employee Benefits Guide .

Click here to watch a short City of Austin Employment Video .

Application Details:

• A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications.
• Please be thorough in completing the employment application and list all experience that is relevant to this position.
• For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.
• A Cover Letter is required. Please note: Your employment application will primarily be considered for interview qualification and compensation purposes. A resume will not be accepted in lieu of completed application.
• Employment history dates must include month and year.

Additional Details:

• The Financial Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested.
• This position may require a skills assessment.
• If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required.
• This position will require a pre-employment Criminal Background Investigation ( CBI ).
• If you are selected as the top candidate for a position, we may contact your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information.
• If you are identified as a top military candidate or a veteran, you must provide a copy of your DD-214.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

90 Day Provision for Additional Vacancy:

When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another candidate from the same candidate pool.

Preferred Qualifications
Preferred Experience:

• Direct experience developing and implementing process improvements, including creation of project plans, leading and documenting meetings with subject matter experts, presenting recommendations to leadership, and guiding stakeholders through the implementation process.
• Experience working with financial processes and data, including but not limited to operating and capital budgeting, accounting, procurement, financial systems, and debt management.
• Ability to travel to more than one work location.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Leads multiple process improvement teams

Develops project work plans, project management and periodic assessment

Facilitates the development of stakeholder analysis and communication plans for process improvement teams

Identifies, collects, and researches to complete data analysis

Makes recommendations to project teams and recommends organizational change utilizing appropriate talent

Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets

Develops and improves models and methodologies for the department

Reviews and critiques the work of functional team staff

Communicates project and program information to all levels of the organization

Responsibilities- Supervision and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of business strategies, objectives, planning, development and management processes and process improvement
• Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes
• Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models
• Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic
• Skill in providing internal consulting services
• Skill in project management methods
• Skill in negotiation of projects and program initiatives
• Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders' expectations
• Ability to look at situations systematically
• Ability to work independently and with teams
• Ability to understand, interpret and apply detailed and complex information
• Ability to manage implementation of recommendations

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.