This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In June 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS:

• Business Systems Analyst Trainee 1: Bachelor's degree or higher.

• Business Systems Analyst Trainee 2: A bachelor's degree or higher and one year of professional business analysis experience, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

• Journey Level Business Systems Analyst 1: A bachelor's degree or higher and two years of business analysis experience in a largescale automated system such as a customized Oracle People Soft application, performing the following: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

Substitution: a Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

Advanced placement to the trainee 2 or journey level may be possible depending on education and experience. Candidates appointed at the Trainee 1 level will need to successfully complete a two-year traineeship before advancing to the Business Systems Analyst 1, SG-18 level.

Please be sure your resume clearly illustrates how you meet the minimum qualifications for experience. Proof of degree must be provided with your application.

• Trainee 1 is equated to SG-13, starting salary: $49,363
• Trainee 2 is equated to SG-14, starting salary: $52,198
• Journey level is SG-18, starting salary $65,001
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COMPETITIVE MINIMUM QUALIFICATIONS

• Current NYS employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations.

OR

• Reachable on the appropriate eligible list for this title and location.

Duties Description Under the supervision of a Business Systems Analyst 2 or a Taxpayer Services Specialist 3 the incumbent will be a part of a team that is involved with system development, testing, and support and may perform the following essential functions. Depending on the assignment, activities may include but are not limited to the following:?
• Perform moderately complex legal and technical research and analysis relative to new legislation, interpretation of tax laws, change requests, system issues, and tax form changes to draw conclusions using sound judgment and make quality decisions and recommendations.
• Conduct requirements gathering sessions to establish business rules; document new and changed business rules and user requirements; performs analysis of requirements; and monitor system performance by reviewing reports to determine modifications/enhancements needed.
• Work with employees at all levels and perform analysis of taxpayer reported issues, system issues or limitations, and recommend solutions to resolve the issue.
• Participate in a range of test activities from preparing test documents and conditions, executing test conditions to validate the effective of business rules, reporting test results, analyzing defects, and recommending solutions.
• Perform post implementation reviews to ensure system requirements have been met.
• Identify, evaluate, and escalate issues and risks, in a timely manner, to the supervisor along with potential solution options.
• Demonstrates acceptable knowledge and skill in the use of prescribed software, department systems, defect tracking, and other tools to effectively complete assignments.
• Manage unit workload, priorities, and progress, delegating where appropriate and according to skill level, to ensure that deadlines are achieved in a timely manner.
• Use tools to track and complete assignments effectively such as work plans, office software, defect tracking, databases, and reporting tools.
• Communicate verbally and in writing; in a clear, concise, and professional manner, with all levels of staff throughout the Department and other agencies, taxpayers and their representatives, internal and external customers, and with third party vendors.
• Collaborate with counterparts or organizations both inside and outside of the Department.
• Create oral and written reports and presentations for management.
• Perform with the highest level of integrity, acting within the department's code of conduct; state ethics laws; and department policies.
• Adhere to the Department's time and attendance rules and regulations.

Additional Comments Please be sure your resume clearly illustrates how you meet the minimum qualifications for experience. Proof of degree must be provided with your application. Reference the Notes on Applying section for how to send your application.
The Department of Taxation and Finance (DTF) strives to provide New Yorkers with the highest level of service possible. To do so, it is of the utmost importance that we recruit and retain a high-quality, skilled, and diverse workforce. Nearly 18 million New Yorkers rely on our employees to accurately apportion funds for schools, roads, medical care, security services, conservation programs, and much, much more. We are committed to administering the state's tax systems fairly, courteously, and cost effectively. We believe the way to do this is to partner the skills, creativity, and ingenuity of our workforce with the best technologies available. When responding to this posting, please include the Vacancy ID# and title in the subject line. Please provide your resume and social security number to determine appointment transfer eligibility.
Note: Due to the nature of this position, newly hired employees will not be eligible to telecommute. After the specified training period, employees may be allowed to submit a telecommuting application in accordance with the Department's policy and subject to management approval.

Some positions may require additional credentials or a background check to verify your identity.

Name Robert Carpinello

Telephone 518-451-1561

Fax

Email Address tax.sm.RecruitmentTeam1@tax.ny.gov

Address

Street W.A. Harriman State Campus

Building 9, Room 256

City Albany

State NY

Zip Code 12227

Notes on Applying Qualified Candidates should submit a cover letter stating how they qualify (ex NY HELPS or transfer) with their resume and proof of degree (transcripts/ degree eval) to the email address above.

Please reference the vacancy ID number, job title and the Systems Innovation Division in the subject line of your response.