Business Systems Analyst

Are you both tech-savvy and hands-on? Can you diagnose a computer problem then fix it? Problem-solver, self-motivated, good communicator? If so, you could find your fit on the Call Center Desktop Applications team at Spectrum.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Call Center Desktop Apps team helps maintain the company's information technology (IT) infrastructure in support of our customers and call center employees. By keeping our hardware and software updated and running smoothly 24/7, our team helps deliver the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As a Business Systems Analyst, you'll be responsible for the formulation and definition of systems scope and objectives through research and fact-finding. Using your knowledge of business systems and industry requirements, you will design and develop new systems or new ways to use existing systems to accomplish business objectives.

WHAT OUR BUSINESS SYSTEMS ANALYSTS ENJOY MOST

• Analyzing business partners' operations to understand their strengths and weaknesses to determine opportunities to automate processes, functions, and systems
• Assessing available technologies to create development specifications
• Providing technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet user requirements
• Overseeing implementation, coordinating tests, and observing initiation of the system to validate performance
• Negotiating agreements by facilitating communication between business units from initial requirements to final implementation

On a given day you'll be conducting feasibility studies to assess cost/benefit, efficiency, and technical viability of solutions to business problems. If you're an organized, creative problem-solver, this could be the role for you.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: Business Systems or IT related experience: 2 years or more
• Education: Bachelor's degree or equivalent experience
• Skills: Knowledge of applicable systems; Knowledge of Microsoft Office Suite of products
• Abilities: Plan, prioritize, and organize effectively; quickly identify business problems and provide solutions; analyze and interpret data; communicate effectively orally and in writing.
• Working conditions: Office environment

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Tools & Tech: Work with leading anti-fraud technology and high-performing fraud protection tools
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you-at work and in life

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BSY310 2024-38912 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.