BUSINESS TECHNOLOGY ANALYST

Hiring Department

Division of Information Technology

Job Description

Understand and analyze information technology/telecommunications needs of the business in order to assess the impact of new or changing environments and conditions. Gather business requirements, conduct research and analysis and develop reports, recommendations and plans to improve the quality of information technology- based products and services.

Facilitate business process re-engineering by providing recommendations to improve efficiencies through appropriate technologies and process design/redesign; ensure appropriate input and authorizations are obtained

from all operating units having an operating or information interest in the process being assessed. Utilize a variety of methods to document and illustrate the flow of information/work processes including but not limited to

diagrams, flow charts, and graphs

Proactively communicate and collaborate with external and internal customers and stakeholders to understand business and functional needs; provide regular updates to affected parties

Demonstrate a high level of initiative, independence, and maturity in all aspects of work; use creative and critical thinking techniques to identify and implement new or novel ways to improve products, services and service

delivery, demonstrate effective delegation skills when applicable

Contribute to the successful completion of assignments and projects by providing a variety of information including but not limited to cost estimates, return- on- investment analysis, business cases, feature and

functionality reports, process design documents, and implementation management of complex projects.

Shift

8:00am - 5:00pm Monday - Friday

Minimum Qualifications

A bachelor's degree and 1 years of experience in the information technology, telecommunications industry, or related field is necessary.

Preferred Qualifications

Experience in an enterprise level, higher-education and/or healthcare IT environment. Excellent customer service and communications skills. 5 years of experience in the information technology, telecommunications industry, or related field is desirable.

Anticipated Hiring Range

Salary Range: $38,480 - $60,000 Commensurate with experience

University Title: Business Technology Analyst

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Sponsorship Information

Visa Sponsorship Information:

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits .

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.