Business Technology Partner

The Business Technology Partner has the ability to impact and transform the organization through nurturing relationships both inside and outside the IS department and Children's National Departments. As a member of the IT Business Technology partner team, you'll lead interactions with all levels within Children' National to plan and implement the capabilities and enabling tools required to meet business needs. You'll develop recommendations and solutions, bridging the gap between Children's Nationals high-level vision, strategy, and capabilities and the people, process, and technical solutions, while considering the identified constraints and existing technology. You'll present recommendations to the internal teams and the internal client, clearly articulating the solution concept and how it supports the business strategy and provide techniques for implementation. You'll participate in a collaborative team environment in dynamic and changing project environments. As a change strategy consultant, you'll identify and anticipate future needs as you create their way forward.

Successful Business Technology Partners (BTP) advance the BTP capability by nurturing relationships both inside and outside the organization. Successful BTPs focus on driving positive business results for your organization. BTPs perform their work by focusing on collaboration, mutual respect, and inclusivity. BTPs possess a shared commitment to teamwork and building and maintaining successful relationships. BTPs create a sense of trust, creativity, innovation, authenticity, and shared ownership across the organization. BTPs are skilled at bringing cross-functional teams together to drive meaningful results.

Qualifications:
Minimum Education

• Bachelor's degree in Information Technology, Computer Science, Business Management, or a healthcare related field. (Required)
• Master's Degree in Information Technology, Computer Science, Business Management, or a related field. Master's degree is a plus. (Preferred)

Minimum Work Experience

• 5+ years of experience in Healthcare Strategy or Transformation, or in Strategy Consulting with Healthcare Clients (Required)

Required Skills/Knowledge

• Act as the primary point of contact for program stakeholders, providing regular updates on program status, risks, and mitigations.
• Identify potential risks and issues within the program and develop strategies to address and mitigate them.
• Ability to design, structure, and lead teams or projects and deliverables
• Ability to work effectively across the organization, leveraging matrixed teams and building coalitions to realize shared objectives
• Ability to assess an organization from a people, process, technology, and infrastructure perspective
• Collaborate with the departmental leadership team to align program strategies with the overall IS roadmap and business objectives.

Functional Accountabilities
Job Duties

• Advocate as a champion of change for your partners' strategic plans.

• Build strategic relationships with partners to stimulate, surface, and shape demand.

• Ensure that the business units products, services, and resources are tailored to meet the specific needs and expectations of the users and the patients and families of CNH, and that they are delivered in a way that drives the greatest possible value and impact.

• Leading by example and modeling desired behaviors, such as transparency, accountability, and a focus on continuous improvement.

• Foster a culture of learning and growth, encouraging partners to share their ideas and feedback, and working to incorporate these insights into the Information Systems strategy and operations.

• Develop deep domain knowledge of your business partner's organizational functions.

• Champion a culture of shared ownership and constant organizational evolution.

• Collaborate as a Business Technology Partner team member to actively mature the BTP discipline.

• Develop and maintain a technology roadmap that supports business priorities and drives innovation within the healthcare system.

• Analyze existing business processes and workflows, identifying opportunities for optimization and automation through technology solutions.

Organizational Accountabilities

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance