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Overview

The Café Cashier/Barista is responsible for managing and maintaining all café standards and procedures across Brûlée Catering's café portfolio. The Café/Cashier Barista is expected to deliver excellent customer service while creating a warm and friendly atmosphere for all guests.

This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance, open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management, and independent decision-making skills.

This role will pay an hourly wage of $15 to $18.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

• Maintains sanitation, health and safety standards in work areas.
• Greet customers in a pleasant and friendly manner throughout the entire transaction.
• Prepare and serve a variety of coffee and specialty drinks - ranging from simple to elaborate recipes.
• Prepare and serve all food items such as sandwiches, soups, pastries, etc.
• Be knowledgeable about all menu items and clarify any concerns about allergies and dietary restrictions.
• Serve as a liaison between customers and management team to ensure the highest company standards are always met.
• Maintain café appearance and sanitation standards - including keeping café counters, storage areas, tables, kitchen, and dry storage organized and presentable.
• Keep café stocked with all operational supplies - including food and beverages, condiments, utensils, and paper products.
• Ensure all cases and coolers are fully stocked throughout the entire shift while maintaining appropriate temperature, keeping waste logs, and properly rotating perishable items.
• Evaluate and modify processes to improve efficiency and quality of service.
• Fulfill all duties according to the opening and closing duty sheets.
• Maintain register bank and all paperwork according to café requirements.
• Arrive at work on time in a clean uniform that complies with the uniform policy.

Qualifications

• High School diploma required.
• Previous cashier/barista experience, especially in a café environment.
• Excellent customer service skills.
• Strong supervisory and leadership skills with the ability to train others.
• Strong analytical and problem-solving skills.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
• Must be able to tolerate industry standard chemicals used for cleaning and sanitizing.

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