Call Center Agile Delivery Manager - Project Manager
Baltimore, Maryland
Employer: Compunnel
Industry:
Salary: Competitive
Job type: Part-Time
Primary Skills:
MUST HAVE CONTACT/CALL CENTER PM Experience
Bachelorâs degree
8+ years of experience in the Project Manager role including budgeting
Must be familiar with software development
Excellent knowledge and working experience of additional Agile frameworks is a must
Strong knowledge of scrum artifacts and techniques.
These may include the Definition of Done, backlog refinement, user stories, ceremonies, and automated testing.
Excellent servant leadership and presentation skills.
Conflict-resolution and problem-solving abilities.
Outstanding organizational skills.
Summary
Client is looking for an Agile Delivery Manager who has ample experience being a Project Manager.
To be a successful for this role, you must have a firm understanding of Agile practices.
Your responsibility is to manage and mentor software development teams.
This job requires excellent problem-solving, interpersonal, and project management skills.
The ADM is expected to:
Budget each projectâs timeline and scope.
Coordinate sprints, daily stand-ups, and retrospective meetings.
Participate is PI Planning (including grooming, PI âpreâplanning)
Coach team members about Agile frameworks.
Facilitate effective collaboration and internal communication.
Handle communication with internal stakeholders and customers.
Work with Product Owners to handle new requests and backlogs.
Remove obstacles and resolve conflicts that occur.
Help teams implement effective changes.
Ensure deliverables are of quality standards by the end of every sprint.
Help development teams to attain a higher level of Scrum maturity.
Create a productive environment where team members feel confident and enjoy product work.
Requirements
Bachelorâs degree
8+ years of experience in the Project Manager role including budgeting
Must be familiar with software development
Excellent knowledge and working experience of additional Agile frameworks is a must
Strong knowledge of scrum artifacts and techniques. These may include the Definition of Done, backlog refinement, user stories, ceremonies, and automated testing.
Excellent servant leadership and presentation skills.
Conflict-resolution and problem-solving abilities.
Outstanding organizational skills.
Education: Bachelors Degree
Additional client information:
MUST HAVE CONTACT/CALL CENTER PM Experience
Bachelorâs degree
8+ years of experience in the Project Manager role including budgeting
Must be familiar with software development
Excellent knowledge and working experience of additional Agile frameworks is a must
Strong knowledge of scrum artifacts and techniques.
These may include the Definition of Done, backlog refinement, user stories, ceremonies, and automated testing.
Excellent servant leadership and presentation skills.
Conflict-resolution and problem-solving abilities.
Outstanding organizational skills.
Summary
Client is looking for an Agile Delivery Manager who has ample experience being a Project Manager.
To be a successful for this role, you must have a firm understanding of Agile practices.
Your responsibility is to manage and mentor software development teams.
This job requires excellent problem-solving, interpersonal, and project management skills.
The ADM is expected to:
Budget each projectâs timeline and scope.
Coordinate sprints, daily stand-ups, and retrospective meetings.
Participate is PI Planning (including grooming, PI âpreâplanning)
Coach team members about Agile frameworks.
Facilitate effective collaboration and internal communication.
Handle communication with internal stakeholders and customers.
Work with Product Owners to handle new requests and backlogs.
Remove obstacles and resolve conflicts that occur.
Help teams implement effective changes.
Ensure deliverables are of quality standards by the end of every sprint.
Help development teams to attain a higher level of Scrum maturity.
Create a productive environment where team members feel confident and enjoy product work.
Requirements
Bachelorâs degree
8+ years of experience in the Project Manager role including budgeting
Must be familiar with software development
Excellent knowledge and working experience of additional Agile frameworks is a must
Strong knowledge of scrum artifacts and techniques. These may include the Definition of Done, backlog refinement, user stories, ceremonies, and automated testing.
Excellent servant leadership and presentation skills.
Conflict-resolution and problem-solving abilities.
Outstanding organizational skills.
Education: Bachelors Degree
Additional client information:
Created: 2024-05-15
Reference: PATDC4851835
Country: United States
State: Maryland
City: Baltimore
ZIP: 21218
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