Call Center - Bilingual Spanish
New York, New York
Employer: Progressive Insurance
Industry: Contact Center
Salary: $21.50 per hour
Job type: Full-Time
Join Forbes’ 2024 Best Employer for Diversity!
If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. This is a remote position; you’ll be provided computer equipment and in-depth training.
Job opportunities
Must-have qualifications
Training starts: November and December 2024
Schedule: Most schedules will include a weekend day and evening hours after completion of training
Work from home office requirements
Compensation
Benefits
Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. This is a remote position; you’ll be provided computer equipment and in-depth training.
Job opportunities
- Bilingual Inbound Sales Representativesshare expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling
- Bilingual Customer Service Representativessupport customers’ inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviewswhile offering additional products
Must-have qualifications
- A minimum of two years relevant work experience.
- {OR} A minimum of two years post-secondary education
- Sales only:Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)
- Fluent in Spanish and English (verbal and written)
Training starts: November and December 2024
Schedule: Most schedules will include a weekend day and evening hours after completion of training
Work from home office requirements
- Designated workspace free from noise and other distractions
- High-speed internet at your expense unless otherwise required by law
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
Compensation
- $21.50 per hour depending on the role you are selected for
- Gainshare bonus up to 8% of your eligible earnings based on company performance
- An additional 10% when you work evening or weekend hours
- Performance-based rewards
- Additional $1.00/hour if you are fluent in English and Spanishand hired into a bilingual role
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness& mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
Created: 2024-09-10
Reference: 231422
Country: United States
State: New York
City: New York
ZIP: 10036
Similar jobs:
-
Call Center - Bilingual Spanish
Progressive Insurance in Albany, New York💸 $21.50 per hour -
Call Center Representative III
University of Rochester in Rochester, New York💸 $19.47 - $25.77 per hour -
Call Center Representative-VIVO Pharmacy
Northwell Health in Lake Success, New York💸 $41780 - $64340 per year -
Radiology Scheduler Call Center - Mount Kisco, NY
UnitedHealth Group in Mount Kisco, New York💸 $16.00 - $28.27 per hour -
Call Center Receptionist - Brooklyn, NY
UnitedHealth Group in Brooklyn, New York💸 $16.00 - $28.27 per hour -
Call Center Representative
SPECTRUM in Rochester, New York💸 $41600.00 per year -
Contact Center Escalation Specialist (Assistant Coordinating Manager), Call Center *Multiple Positions*
NYC Health Hospitals in New York, New York -
Call Center Representative II
University of Rochester in Rochester, New York💸 $18.71 - $25.27 per hour -
Call Center Sales Rep - $18 per Hour Plus Commission & Incentives
SPECTRUM in Albany, New York💸 $18 per hour -
Call Center Representative
Upstate University Hospital in Syracuse, New York -
Service Desk/Call Center Analyst
Innova solutions in New York, New York💸 $25 - $30 per hour -
Ambulatory Call Center Representative
Upstate University Hospital in Syracuse, New York -
Hospice Call Center Triage RN - $15,000 Sign On Bonus!
MJHS in Bronx, New York💸 $100000.00 per year -
Tax Information Aide (Call Center)
StateJobsNY in Schenectady, New York -
US|Call Center Operator|Contractor
Compunnel in Purchase, New York -
Call Center Representative II
University of Rochester in Rochester, New York💸 $18.71 - $25.27 per hour -
Call Center Representative II
NYC Health Hospitals in New York, New York -
Contact Representative - Women Veterans Call Center
Veterans Health Administration in Canandaigua, New York -
Call Center Operations Supervisor
The LaSalle Group in Williamsville, New York -
OBGYN Clinical Call Center RN
UnitedHealth Group in Poughkeepsie, New York💸 $28.03 - $54.95 per hour