Call Center Representative SPANISH (1-9 pm)

Brooklyn, New York

Employer: Frontier Management
Industry: Healthcare
Salary: Competitive
Job type: Full-Time
Hours: 1-9 PM

LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will possess exceptional customer service skills and play a crucial role in maintaining positive relationships with our patients, ensuring their needs are met.

Responsibilities:
  • Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.
  • Record information accurately into ECW
  • Provide assistance and information to enhance patient experience.
  • Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.
  • Assist with additional tasks and projects as directed by supervisor.

Qualifications:
  • Verbal communication skills
  • Customer service experience
  • Active listening skills
  • Computer literate
Created: 2024-09-11
Reference: 1317800
Country: United States
State: New York
City: Brooklyn
ZIP: 11212

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