Capacity Planning Manager, Infrastructure Services

Summary
Imagine what you could do here. At Apple, new ideas have a way of quickly becoming great products, services, and customer experiences. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something.

We are seeking a highly skilled and experienced Infrastructure hardware Planner to join our team in IS&T. In this role you will collaborate with various teams to align our cloud capacity with business needs, ensuring scalability, reliability, and cost-effectiveness.



Description
In this role, you will be responsible for analyzing, forecasting, and optimizing our process to ensure we understand our Infrastructure capacity demand for various business groups. You will oversee and direct a team of infrastructure planning specialists, collaborating with IT business leaders to drive capacity planning, resource allocation, and optimize the infrastructure needed to support data center operations aligned with business needs.

Responsibilities
Provide mentorship, coaching, and development opportunities to foster a high performing team culture.

Define roles, responsibilities, and goals for team members, ensuring alignment with broader organizational objectives.

Ensure team accountability and performance in delivering high-quality results on infrastructure planning and execution.

Work with IS&T leadership team to understand the fleet and their demand.

Oversee cloud cost management strategies, including budgeting, cost forecasting, and resource allocation.

Develop and implement policies for optimizing cloud usage and reducing unnecessary expenses without compromising performance.

Drive the adoption of new tools, platforms, and technologies to enhance infrastructure requests process.

Coordinate cross-functional teams for the deployment of new infrastructure solutions and services.

Act as a key decision-maker on architecture, networking, storage, and cloud infrastructure projects.

Develop and maintain infrastructure performance metrics and dashboards.

Provide regular updates to senior leadership on infrastructure status, key projects, and operational performance.

Drive continuous improvement initiatives to optimize infrastructure services and reduce operational risks.

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