Care Coordination Specialist

Description

This position will focus on supporting the Virtual Health Center in a virtual Transitions of Care pilot, providing Social Determinants of Health (SDoH) support to patients, connecting them to community resources, DME and home health care connection and arranging appointments for patients leaving the hospital. Other duties may include supporting the Hospital Transformation Program (HTP) measures across the system

Location: UC Health Leprino Building Anschutz Campus, US:CO: Aurora

Department: Care Continuum Integration

FTE: Full Time, 80 hours per pay period (2 weeks)

Shift: Days

Pay: $22.80 - $29.64 / hour. Pay is dependent on applicant's relevant experience

Summary:
Provides clients and families with supportive care coordination services related to their health care management, education on chronic disease management and health maintenance, and connection to appropriate community resources.

Responsibilities:

• Serves clients under appropriate supervision and participates in regular case conferences. Provides outreach and initial contact to potential clients to introduce them to the program and engage them in care coordination services.
• Maintains individual case records and protects confidential information. Provides education to clients using population-specific criteria. Documents services provided per established guidelines.
• Coordinates an individualized plan of care with the client and family. Works with primary care providers and other members of the health care team to ensure coordination of services.
• Coordinates appointments with providers, utilizing transportation resources as needed. Meets clients in their home, at a provider's office, in the hospital, or in the community as part of ongoing support, offering monitoring of care. Provides appropriate follow-up.
• Serves as a client advocate with local community agencies (as permitted by clients), and provides emotional support. Facilitates access to key resources including information and education related to chronic disease management. Educates and coaches clients and caregivers about self care skills; collaborates with providers to achieve desired outcomes.
• Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Requirements:

• Minimum Required Education: Bachelor's degree in Public Health, Nutrition, Exercise Science, Health, Wellness, or related field.

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UC Health invests in its Workforce.

UC Health offers a Five Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of five years' employment.

UC Health offers their employees a competitive and comprehensive total rewards package:

• Full medical, dental and vision coverage
• Retirement plans to include 403(b) matching
• Paid time off. Start your employment at UCHealth with PTO in your bank
• Employer-paid life and disability insurance with additional buy-up coverage options
• Tuition and continuing education reimbursement
• Wellness benefits
• Full suite of voluntary benefits such as identity theft protection and pet insurance
• Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may also qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year

Loan Repayment:

• UC Health is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.

UC Health always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UC Health recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UC Health is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UC Health does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

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