Care Coordinator - Complex Care
Rochester, New York
Employer: University of Rochester
Industry: Facilities Support
Salary: $41746 - $56347 per year
Job type: Full-Time
Opening
Full Time 40 hours Grade 053 Children's Health Home
Schedule
8 AM-4:30 PM
Responsibilities
GENERAL PURPOSE:
Provides professional comprehensive care coordination services to patients of the Golisano Children's Hospital. Collaborates with health, behavioral health and social service providers and is responsible for assessing patient's needs, enrolling new patients in the Complex Care Program, and coordinating supportive services as needed. Special focus will be serving the most complex, high risk patients enrolled in the Complex Care Program. Services include, but are not limited to: care coordination, heath promotion, comprehensive transitional support, enrollee and family support, referral to community and social supports, use of technology to link services.
RESPONSIBILITIES:
QUALIFICATIONS:
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $41,746 - $56,347 Annually
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Full Time 40 hours Grade 053 Children's Health Home
Schedule
8 AM-4:30 PM
Responsibilities
GENERAL PURPOSE:
Provides professional comprehensive care coordination services to patients of the Golisano Children's Hospital. Collaborates with health, behavioral health and social service providers and is responsible for assessing patient's needs, enrolling new patients in the Complex Care Program, and coordinating supportive services as needed. Special focus will be serving the most complex, high risk patients enrolled in the Complex Care Program. Services include, but are not limited to: care coordination, heath promotion, comprehensive transitional support, enrollee and family support, referral to community and social supports, use of technology to link services.
RESPONSIBILITIES:
- Develops, reviews and discusses plans with patient and care team, focusing on linking individuals to Complex Care services, as well as clinical and social services within URMC and outside community providers.
- Works in collaboration with Complex Care clinical team, monitors utilization of services and encourages enrollees to follow treatment recommendations, ensures that care is accessible, attended and effective. Conducts routine follow-up, with patients and providers, to ensure patient needs are met.
- Interacts with patients via telephonic outreach and in person encounters, such as primary care settings, behavioral health clinics, home, and other community settings.
- Coordinates outreach and engagement activities focused on finding, enrolling and retaining patients in Complex Care Services.
QUALIFICATIONS:
- Bachelor's degree in healthcare related field required or equivalent combination of education and experience required
- 1-year experience in community health, human services, and/or patient liaison/advocate roles preferred
- Excellent customer service communication skills, ability to prepare presentation materials and present to small groups, computer and organizational skills
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $41,746 - $56,347 Annually
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Created: 2024-06-14
Reference: 249788
Country: United States
State: New York
City: Rochester
ZIP: 14608
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