Care Manager- Complex Care Center

Job Title: RN Care Manager

Department/Unit: Complex Care Center

The Complex Care Center (CCC) offers primary care for children with complex chronic medical conditions. The patients of the Complex Care Center have multiple diagnoses and frequently are technology dependent, needing home ventilation or tube feedings for daily functioning and quality of life. We see children from birth through adolescence, whether your child is sick, needs shots or a check-up. Our health care team is specialized in treating the most complex and chronic medical issues, in addition to preventative health visits.

Position Overview: The RN Care Manager at Cincinnati Children's plays a crucial role in addressing the coordination needs of medically complex patients receiving Primary Care at the Complex Care Center. This role is centered on education, health promotion, and increasing self-management to improve patient outcomes and overall well-being.

Shift/Hours: Days /36 hours per week (.9FTE) - Monday to Friday (8 hr shifts/ 72 hours every 2 weeks)

Expected Salary Range: Minimum $37.80/hour; Mid-point $47.89/hour; Salary determined based on years of nursing experience.

Key Responsibilities:

• Caseload Management: Manage a caseload of patients, primarily in the outpatient setting, involving ongoing assessment, coordination, and monitoring of medical and social determinants of health (SDOH) needs.
• Continuity of Care: Oversee and collaborate with the inpatient medical and Care Management team when patients from the caseload are admitted, ensuring a seamless transition between outpatient and inpatient settings.
• Care Coordination: Coordinate both primary and subspecialty care at CCHMC, as well as connecting patients and their families to community resources such as DDS (Developmental Disabilities Services), school supports, Perlman Center, home care services, and waiver services.
• Family Support: Actively collaborate with various entities to support families in maintaining stability in the home, identifying and implementing strategies to promote self-management and enhance the overall quality of life for patients and their families.
• Advocacy: Serve as an advocate for patients and their families, ensuring they have access to necessary services and support.
• Patient visits at Burnet and Liberty locations

Qualifications:

• Registered Nurse (RN) with a valid nursing license.- BSN or MSN, 5-7 years exp, MSL within 3 months, and CCM within 2 years of hire or will accept CNL (Clinical Nurse Leader).
• Experience in pediatric care coordination/Care Management, particularly with medically complex patients.
• Strong organizational and communication skills.
• Ability to work collaboratively with a multidisciplinary team.

Why Cincinnati Children's? At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's Hospital Has Been Named:

• The #1 Pediatric Hospital in the Nation - US News and World Report 2023
• One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
• A Top Hospital and Health System for Diversity recognized by DiversityInc
• One of the nation's most innovative companies by Fortune in March 2023
• An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

POSITION VALUE STATEMENT

Our nurses at Cincinnati Children's work from dawn to dusk and through the starlit hours to deliver the best possible patient care. When parents bring their children through our doors their focus is on one thing - the best outcome for their kids. The nurses at Cincinnati Children's help them reach the goal with dignity, respect and lots of smiles. Such quality care is why we were designated a Magnet institution back in 2009. It is an honor to be recognized for our excellence in nursing; it sets the bar higher for what we need to continually achieve." - Barb Tofani, MSN, RN, NEA-BC, Senior Vice President of Patient Services

Working as a Nurse at Cincinnati Children's Hospital Medical Center you will enjoy:

• Embracing relationship-based care while engaging with patients and families
• Working with patients and families to provide direct care in collaboration with the inter-disciplinary team and to bring the best care to the patient
• A state-of-the-art health facility
• Elevating your nursing skills

Market Leading Benefits Including:

• Shift Differential, Weekend Differential, and Weekend Option Pay Programs
• Medical coverage starting day 1 of employment. View employee benefits here: https://www.cincinnatichildrens.org/careers/benefits
• Pension plan and optional 403(b) supplemental retirement plans
• Tuition reimbursement for continuing education
• Expansive employee discount programs through our many community partners
• Referral bonus program for current staff!
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
• Physical and mental health wellness programs
• Relocation assistance packages available for nurses!

POSITION SPECIFIC BENEFITS

• New Graduate Vizient/AACN Nurse Residency Program

• Nurse Clinical Advancement Program (CAP)

Qualifications:

EDUCATION/EXPERIENCE

Required:

• Bachelor's degree in a related field

• 5 - 7 years of work experience in a related job discipline.

• Active Ohio RN License- must obtain MSL within 3-6 months of hire

• ACEN/CCNE accredited BSN OR MSN

-CCM certified or must obtain within 2 years of hire.

Preferred:

CCM certification

Pediatric care coordination experience, particularly with patients with complex medical need

Comprehensive job description provided upon request.

Unique Skills:

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability