Care Navigator - Hospitalist - Full-Time

Job Summary:
Works collaboratively with the hospitalists, ancillary staff, and administration to provide seamless transition of patient care assignments with the goal of improving through-put and patient satisfaction. Reviews daily physician/patient assignments. Assigns admissions, transfers and consults daily. Responsible for working directly with all physician shifts to coordinate patient assignments to ensure continuity of care, improved patient and physician satisfaction (both hospitalists and referring subspecialties). Works closely with Patient Care Expeditor to help direct patient flow and enhance discharge process. Assists with data collection related to patient assignments, admissions, and discharges. Functions as part of the hospitalist team in meeting quality metrics and benchmarks. Facilitates improved communication among physicians. Assists with data entry of and submission of billing sheets to coding department.

Education:
Required:
High School Diploma or GED

Preferred:
Associate's Degree in related field

Experience:
Required:
Minimum of at least 3 years hospital experience and knowledge of medical terminology

Preferred:
5 years hospital experience

Position Requirement(s): License/Certification/Registration
Required:

Preferred:
NA

Department Position Summary:
The Care Navigator functions both collaboratively and independently to meet the needs of the hospitalist group to ensure quality patient care, seamless transition of services, physician satisfaction, and continuity of care. Reports directly to the Medicine Service Line program manager. Directs and assigns admissions, transfers, and consults patients to aid in daily through-put by carrying pager for assignment of patients to provider staff from the emergency room, and transfer center. Works closely with Patient Care Expeditor staff. Assists with quality metrics and data collection as needed. Collects, assimilates and reports quality metrics to the physicians and administration monthly. She will serve as a liaison between physician staff, subspecialties, and administrative staff. The Care Navigator may be required to partner with patients, families, physicians and case management to facilitate the discharge process.