Case Manager (CST)

There is a place for you at Highland Rivers Behavioral Health!

Highland Rivers Behavioral Health provides treatment and recovery services to individuals impacted by mental illness, substance use disorders and intellectual developmental disabilities.

JOB SUMMARY: The Highland Rivers Behavioral Health Community Support Team (CST) Team is a medium intensity community based program for adults with severe and persistent mental illnesses. The Case Manager participates as a member of an interdisciplinary treatment team of 4 staff by providing case management and crisis interventions with individuals. Provides direct care in a recovery focused environment.

Are you ready to make a Difference?

Duties and Responsibilities include:

• Assists with activities of daily living and resource development
• Link and serve as advocate with other agencies to garner needed resources for individuals.
• Provides assistance and support in crisis situations.
• Provides direct service to individuals; completes all necessary paperwork according to policy; ensures individual meet eligibility criteria or refers to appropriate provider in the community.
• Provide individual interventions to include identifying service needs; developing strategies and supportive interventions to avoid out of home placement or the need for more intensive services.
• Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and individual charts are closed according to policy.
• Sees a caseload at the frequency defined in the service plan; documents attempt to contact individuals and ISP reviews; completes monthly caseload reports; track appointments and case management.
• Meets weekly contact and productivity standards
• Attend treatment team meetings as directed by Program Supervisor.
• Assist with service-related compliance.
• Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.
• Other duties as assigned.

Requirements

• Education - Bachelor's Degree in Human Services or related field
• Experience - Minimum of two (2) years providing direct care to individuals in a human services field and electronic documentation.
• Other - Criminal background check clearance, official academic transcripts, valid driver's license/ID, drug screen, TB test
• Bilingual a plus