CASUALTY ASSISTANCE PROGRAM SPECIALIST

Hanscom AFB, Massachusetts


Employer: Army National Guard Units
Industry: Miscellaneous Administration And Program
Salary: Competitive
Job type: Full-Time

Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a CASUALTY ASSISTANCE PROGRAM SPECIALIST, Position Description Number PDD2022000 and is part of the MA ARNG G1, National Guard. This is a Bargaining Unit position. The unit point of contact and contact phone for this position is: CPT Ryan Peterson at (339) 202-3027

This job is open to

  • Internal to an agency

    Current federal employees of this agency.


Clarification from the agency

Open to current members of the Massachusetts Army National Guard.

Duties

(1) The primary purpose of this position is to provide administrative support to states that occur casualties while soldiers are in a duty and non duty status. The incumbent of this position provides support to Casualty and Mortuary Affairs Center (CMAOC), Soldiers, Commanders, Federal agencies, Casualty Notification/Assistance Officers, Military Funeral Honors teams, funeral/cemetery directors, NOK, relatives, and other interested parties. This is considered a high visibility position, because of the variety of people and the mental state (bereaved) of persons being assisted. Inability to provide excellent service can and may result in concerns being escalated to General Officer, Congressional or higher levels. Receives notifications, initiates casualty reports, contacts unit responsible for notification, briefs key personnel, assists Funeral Details, and provides assistance to Next of Kin (NOK) and other interested parties. Responsible for 24/7 casualty management within the assigned state. Able to respond when state casualty reports are generated. Responsible for training casualty management alternates to take charge of operations when manager is not available.

(2) Receives notification of all death's and/or casualties. Such as, the death or believed to be death, serious or very serious illness or injury, or special category; of a soldier in a duty and non-duty status. Notifies the chain of command of incident, paying particular attention to cases with special requirements (Medal of Honor recipients, General Officers etc.), ones of a sensitive nature or if the case appears to have above average media or political interest and any problems that are encountered. Upon receipt obtains available information and initiates casualty report. Makes telephonic contact with DA and reports information locally in accordance with procedures. Notifies the Casualty Assistance Center (CAC) for notification of NOK (next-of-kin). Assist the CAC to ensure casualty notification is completed in a timely manner. Assist the CAC with assignment of a trained Casualty Assistance Officer. Once notification responsibility has been determined incumbent makes contact with the Casualty Notification Officer. Briefs notification officer of any specials need or concerns in regards to the soldier. Performs follow-up to ensure NOK was properly notified according to procedures and informs unit and state leadership of notification.

(3) Receives notification of death of veterans with requests for burial honors and forwards the request to appropriate state Military Funeral Honors personnel. Ensures identification of team by name, if possible and monitors performance through contact with team and funeral home. Identifies those cases where exceptions to normal policy may be necessary and notifies supervisor. Also, notifies supervisor if any problems are encountered or if the case appears to have above average media or political interest.

(4) Works hand in hand with the Casualty Assistance Officer and the Survivor Outreach Services personnel to ensure that all of the surviving family members needs are addressed and taken care of. Assist the CMAOC and CAC in preparing travel orders and assists with necessary arrangements for those directed to travel in conjunction with notification, assistance and honors. Assist the CMAOC and CAC with travel orders and makes arrangements for those NOK traveling due to serious illness/injury, death and funerals. Assists travelers with preparation of travel voucher as necessary. Prepares and submits reports for all casualties and documents all associated actions and inputs data in appropriate databases.

(5) Briefs personnel on the most current procedures for casualty notification, NOK assistance and burial honors. Conducts Casualty Assistance/Notification training to all units within the state, and provides training classes as required. Provides refresher training to CNO/CAO's when tasked by the CAC to provide the notification and assistance after a casualty with the state. Assist the Summary Court Marshall Officer (SCMO) in resolving any issues that arise and support them in the performance of their duties.

(6) Composes correspondence that requires reference to regulations, related correspondence manuals, etc. Prepares a variety of materials, narrative correspondence, forms, reports, etc. Uses a computer system in the preparation of different reports necessary to complete actions on all cases. Maintains forms, files, and data base/share drive related to casualty tracking and assignment of notification and assistance officers.

(7) Performs other duties as assigned.

Incumbent is subject to being on-call after normal duty hours, including weekends and holidays. May be required to work via telephone/computer or return to the work place.

Requirements

Conditions of Employment

  • NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
  • This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
  • Selectee will be required to wear the military uniform.
  • Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a probationary period.
  • Participation in direct deposit is mandatory.
  • Favorable background check is required.
  • Incumbent must possess or be able to acquire the appropriate level security clearance for this position.


Qualifications

Military Grades:

ENL: SFC to MSG

Compatible Military Assignments:

MOS: 00F

*All applications will be considered regardless of Branch MOS*

AREA OF CONSIDERATION:Open to current members of the Massachusetts Army National Guard.

NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position Constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement. If you are not sure you are eligible for military membership, please contact a Massachusetts Army National Guard recruiter prior to applying for this position.

GENERAL EXPERIENCE: Must have experience, education or training which provided a general knowledge of principles of organization, management, and administration. Compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information. Progressively responsible experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable work of the position to be filled. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE: Must have 1-year specialized experience, education or training equivalent to at least the next lower grade level (GS-7). Applicants must have experience providing technical guidance and assistance in the type of work or in comparable work of the position to be filled. Applicants must have a thorough knowledge and understanding of administrative procedures and practices of management. Experience developing administrative procedures.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of months/years.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE

Education at the graduate level in an accredited college or university in the amounts shown below, meets the requirements for positions at GS-7 through GS-11. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

Graduate Education - 1 full year of graduate level education or, superior academic achievement.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

MILITARY INCENTIVES - BONUSES AND STUDENT LOAN REPAYMENT PROGRAM: If you are selected for this position, you may lose your eligibility for your National Guard Enlistment/Reenlistment Bonus and Student Loan Repayment Program incentives. In order to avoid losing your incentive eligibility, you should check with your incentives manager prior to accepting an offer for the position.

For M-Day/Traditional personnel who are currently receiving incentives to include Bonuses and the Student Loan Repayment Program incentive, the following termination rule applies:

Incentive Termination without Recoupment:

If you accept an Active Guard Reserve (AGR) position or a Military Technician (Mil Tech) Permanent or Indefinite position after 25 February 2010 where membership in the National Guard is a condition of employment, your bonus will be terminated with no recoupment.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please follow all instructions carefully. Errors or omissions may affect your eligibility. Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Resume must be submitted with the following information:
    • Your name and contact information.
    • Work Experience section of your resume must include:
      • Name of the organization you worked at.
      • Job title you held at the organization.
      • Start and end dates for the position (dates must have month and year).
      • Bulleted statements regarding duties you performed in the position. Be clear and concise in stating your duties, we will not make any assumptions regarding your experience. Your bulleted statements should reflect that you have the required specialized experience described in this announcement.
      • If your position was in the civil service, include the grade and series for the position.
      • If applicable, include TRADITIONAL GUARDSMEN experience. Enter your MOS, bulleted statements of duties, and start and end dates (dates must have month and year).
    • Education and certificates if applicable. Include name of school, degree, or certificate, start and end dates.
    • Part-Time, unpaid, volunteer work if applicable. Include duties and responsibilities and start and end dates (dates must have month and year).

    Unofficial Transcripts, if used to qualify (An official transcript may be required before being hired.)


    If you are relying on your education to meet qualification requirements:


    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  • How to Apply

    To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12416068

    A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

    To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

    Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

    After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

    You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

    To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

    Agency contact information



    MA HRO STAFFING INBOX


    Email

    ng.ma.maarng.mbx.hro-staffing@army.mil

    Address

    MA ARNG G1

    2 Randolph Road

    Hanscom AFB, MA 01730

    US

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Criminal history inquiries
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request


Required Documents

Resume must be submitted with the following information:
  • Your name and contact information.
  • Work Experience section of your resume must include:
    • Name of the organization you worked at.
    • Job title you held at the organization.
    • Start and end dates for the position (dates must have month and year).
    • Bulleted statements regarding duties you performed in the position. Be clear and concise in stating your duties, we will not make any assumptions regarding your experience. Your bulleted statements should reflect that you have the required specialized experience described in this announcement.
    • If your position was in the civil service, include the grade and series for the position.
    • If applicable, include TRADITIONAL GUARDSMEN experience. Enter your MOS, bulleted statements of duties, and start and end dates (dates must have month and year).
  • Education and certificates if applicable. Include name of school, degree, or certificate, start and end dates.
  • Part-Time, unpaid, volunteer work if applicable. Include duties and responsibilities and start and end dates (dates must have month and year).

Unofficial Transcripts, if used to qualify (An official transcript may be required before being hired.)


If you are relying on your education to meet qualification requirements:


Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12416068

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information



MA HRO STAFFING INBOX


Email

ng.ma.maarng.mbx.hro-staffing@army.mil

Address

MA ARNG G1

2 Randolph Road

Hanscom AFB, MA 01730

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Criminal history inquiries
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Created: 2024-05-15
Reference: 791044900
Country: United States
State: Massachusetts
City: Hanscom AFB


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