Certified Spanish Medical Interpreter

At Mass General the brightest minds in medicine collaborate on behalf of our patients to bridge innovative science with state-of-the-art clinical medicine. We provide care locally, nationally and globally by partnering with underserved communities to build, improve and sustain health care delivery and healthier communities.

Position Highlights:

• Hours: Flexible, 4x10s or 5(8)'s, no weekends required
• Location: Onsite - MGH Main Campus Boston
• Award winning: Rated as the #1 hospital in America in 2015 and #2 in 2019
• Employee Centered: Voted as one of the best places to work in Massachusetts!

What's in it for you:

• Medical Benefits: Start day 1! Three affordable plans to choose from - No deductible, Low deductible, and High deductible health plans
• PTO: 20 days annually and 10 paid holidaysper year
• Retirement: 403b retirement savings plan with hospital match. Plus, a Cash Balance Retirement Pension plan
• Commuting: Subsidized MBTA pass (50% discount
• Resources for child care and emergency back up care
• Employee perks: Enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.

What you will do:

• Provides accurate and skilled interpretations to help facilitate successful delivery of services to consumers with limited English proficiency and hospital staff. Explains MGH resources, office protocols, and interpreter role to clinicians and patients; serves as a resource to both patients and providers to contribute to successful outcomes.
• Provides interpretation through three modalities (in-person, over the phone and by video) for encounters throughout the hospital.
• Provides short written sight-translations as required such as filling out forms, medical instructions, medication schedules and discharge instructions.
• Tracks and documents encounters on the interpreters electronic scheduling system closing cases on a daily basis.

Qualifications

What you will need:

• Minimum of 40-hr training in medical interpretation
• Certified Medical Interpreter (CMI) or Certified Health Interpreter (CHI) credentials preferred
• Training certificate in interpreting in mental health preferred
• Bachelor's Degree in any area related to science or human services preferred

Strong Linguistic Skills:

• Fluency in English and Spanish
• Understands variety of regional accents and linguistic styles and registers
• Self-corrects, understands own linguistic limitations, seeks clarification and accepts correction
• Picks up cues from encounter participants regarding level of understanding and/or need for clarification

Strong Cultural Awareness Competencies:

• Understands language as an expression of culture, recognizes the underlying assumptions of each party about medicine, the encounter, the illness etc.; uses this understanding to empower patient and provider to better understand each other.
• Avoids generalizations and stereotyping
• Uses culturally appropriate behavior and is able to choose appropriate time to clarify or interject by respecting the goals of the encounter
• Navigates different cultures within the interpreting context and provides a cultural bridge between provider and patient

EEO Statement

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.