Chamber Support Services Staff
Washington, District of Columbia
Employer: House of Representatives
Industry: Miscellaneous Administration And Program
Salary: Competitive
Job type: Full-Time
Summary
Chamber Support Services Staff work as part of a team facilitating access to the House Gallery and House Floor. Chamber Support Services Staff reports directly to the Deputy Assistant Sergeant at Arms and the Manager of Chamber Support Services and assists with administrative and support tasks as needed.
This is a non-supervisory position.
This job is open to
Duties
Duties:
1. Serve as the first point of contact for visitors going to the House Gallery.
2. Operate check stands where prohibited items are collected and secured and returned while customers visit the House Gallery.
3. Escort large groups of visitors going to and from the House Gallery.
4. Control access to the House Floor for staff conducting out of session tours.
5. Enforce decorum rules for out of session House Floor tours.
6. Assist with administrative tasks and organizational support for the Chamber Operations division.
7. Train new employees and serve as a mentor and leader to colleagues.
8. Assist in maintaining inventory and distribution of House Gallery passes.
9. Maintain Chamber Support Services supplies and order materials as needed.
10. Serve as an Office Emergency Coordinator to help facilitate the safe evacuation of Members, staff, and visitors.
11. Assist with special projects and events when needed.
12. Perform other duties as assigned.
Knowledge, Skills, and Abilities:
The incumbent must have strong customer service skills; must be tactful and courteous in dealing with Members, staff, and the public. As the House schedule requires, the incumbent must be available to work evening hours on a rotating basis; must develop a working knowledge of rules and decorum for House Floor tours; and must be physically able to stand for long periods of time, walk up and down stairs, and lift up to 50 lbs.
Work Schedule:
Full-time, permanent. Monday - Friday, 8:30 a.m. - 5:00 p.m.
Requirements
Conditions of Employment
https://www.house.gov/the-house-explained/officers-and-organizations/sergeant-at-arms.
Qualifications
The incumbent must have Bachelor's degree or equivalent work experience. Must be able to pass a criminal history records check.
Education
Bachelor's degree or equivalent work experience.
Additional information
Title 1 of the Ethics in Government Act of 1978, as amended (5 U.S.C app§ 101 et seq.) requires certain House employees to file Financial Disclosure Statements. For information, please visit https://disclosures-clerk.house.gov/PublicDisclosure.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Please read the "Next steps" section for more information.
Required Documents
Cover Letter and Resume.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Qualified candidates should submit a resume and cover letter to https://house.csod.com/ux/ats/careersite/6/home/requisition/2445?c=house by 7:00 p.m. on September 13, 2024.
Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview. Applicants will be considered without regard to race, color, national origin, religion, sex (including marital or parental status), disability, or age.
The Office of the Sergeant at Arms is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment. Employment with the U.S. House of Representatives is at-will. This position has been determined to be NON-EXEMPT from the overtime provisions of the Fair Labor Standards Act.
Employment is contingent upon satisfactorily completing a criminal history records check.
A preemployment drug test is required for positions requiring a security clearance.
Veterans' Preference Information:
Hiring for this position is governed by the Veterans Employment Opportunities Act.
**Only applicants seeking veterans' preference consideration should email saa.veoa@mail.house.gov for further information. ** Please note the word "Veteran" in the subject line and note the job title and vacancy announcement number in the body of the email.
Agency contact information
Human Resources
Email
SAAHumanResources@mail.house.gov
Address
Office of the Sergeant at Arms, US HR
SB-400 ONeill House Office Building
Washington, DC 20515
US
Next steps
Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview. Candidates will be contacted directly if considered for an interview.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Chamber Support Services Staff work as part of a team facilitating access to the House Gallery and House Floor. Chamber Support Services Staff reports directly to the Deputy Assistant Sergeant at Arms and the Manager of Chamber Support Services and assists with administrative and support tasks as needed.
This is a non-supervisory position.
This job is open to
- The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Duties
Duties:
1. Serve as the first point of contact for visitors going to the House Gallery.
2. Operate check stands where prohibited items are collected and secured and returned while customers visit the House Gallery.
3. Escort large groups of visitors going to and from the House Gallery.
4. Control access to the House Floor for staff conducting out of session tours.
5. Enforce decorum rules for out of session House Floor tours.
6. Assist with administrative tasks and organizational support for the Chamber Operations division.
7. Train new employees and serve as a mentor and leader to colleagues.
8. Assist in maintaining inventory and distribution of House Gallery passes.
9. Maintain Chamber Support Services supplies and order materials as needed.
10. Serve as an Office Emergency Coordinator to help facilitate the safe evacuation of Members, staff, and visitors.
11. Assist with special projects and events when needed.
12. Perform other duties as assigned.
Knowledge, Skills, and Abilities:
The incumbent must have strong customer service skills; must be tactful and courteous in dealing with Members, staff, and the public. As the House schedule requires, the incumbent must be available to work evening hours on a rotating basis; must develop a working knowledge of rules and decorum for House Floor tours; and must be physically able to stand for long periods of time, walk up and down stairs, and lift up to 50 lbs.
Work Schedule:
Full-time, permanent. Monday - Friday, 8:30 a.m. - 5:00 p.m.
Requirements
Conditions of Employment
https://www.house.gov/the-house-explained/officers-and-organizations/sergeant-at-arms.
Qualifications
The incumbent must have Bachelor's degree or equivalent work experience. Must be able to pass a criminal history records check.
Education
Bachelor's degree or equivalent work experience.
Additional information
Title 1 of the Ethics in Government Act of 1978, as amended (5 U.S.C app§ 101 et seq.) requires certain House employees to file Financial Disclosure Statements. For information, please visit https://disclosures-clerk.house.gov/PublicDisclosure.
- Benefits
Review our benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Please read the "Next steps" section for more information.
- Benefits
Review our benefits - Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Cover Letter and Resume.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. - How to Apply
Qualified candidates should submit a resume and cover letter to https://house.csod.com/ux/ats/careersite/6/home/requisition/2445?c=house by 7:00 p.m. on September 13, 2024.
Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview. Applicants will be considered without regard to race, color, national origin, religion, sex (including marital or parental status), disability, or age.
The Office of the Sergeant at Arms is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment. Employment with the U.S. House of Representatives is at-will. This position has been determined to be NON-EXEMPT from the overtime provisions of the Fair Labor Standards Act.
Employment is contingent upon satisfactorily completing a criminal history records check.
A preemployment drug test is required for positions requiring a security clearance.
Veterans' Preference Information:
Hiring for this position is governed by the Veterans Employment Opportunities Act.
**Only applicants seeking veterans' preference consideration should email saa.veoa@mail.house.gov for further information. ** Please note the word "Veteran" in the subject line and note the job title and vacancy announcement number in the body of the email.
Agency contact information
Human Resources
Email
SAAHumanResources@mail.house.gov
Address
Office of the Sergeant at Arms, US HR
SB-400 ONeill House Office Building
Washington, DC 20515
US
Next steps
Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview. Candidates will be contacted directly if considered for an interview. - Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required Documents
Cover Letter and Resume.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Qualified candidates should submit a resume and cover letter to https://house.csod.com/ux/ats/careersite/6/home/requisition/2445?c=house by 7:00 p.m. on September 13, 2024.
Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview. Applicants will be considered without regard to race, color, national origin, religion, sex (including marital or parental status), disability, or age.
The Office of the Sergeant at Arms is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment. Employment with the U.S. House of Representatives is at-will. This position has been determined to be NON-EXEMPT from the overtime provisions of the Fair Labor Standards Act.
Employment is contingent upon satisfactorily completing a criminal history records check.
A preemployment drug test is required for positions requiring a security clearance.
Veterans' Preference Information:
Hiring for this position is governed by the Veterans Employment Opportunities Act.
**Only applicants seeking veterans' preference consideration should email saa.veoa@mail.house.gov for further information. ** Please note the word "Veteran" in the subject line and note the job title and vacancy announcement number in the body of the email.
Agency contact information
Human Resources
SAAHumanResources@mail.house.gov
Address
Office of the Sergeant at Arms, US HR
SB-400 ONeill House Office Building
Washington, DC 20515
US
Next steps
Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview. Candidates will be contacted directly if considered for an interview.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Created: 2024-09-14
Reference: 809404000
Country: United States
State: District of Columbia
City: Washington
ZIP: 20010
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