Change Management and Training Leader

Responsibilities

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

The Corporate Information Services Department is seeking a dynamic and talented Change Management and Training Leader.

The Changed Management and Training Leader guides and implements strategic change management initiatives across the organization related to the Workday ERP solution implementation and sustainment. Works directly with senior management to ensure that change initiatives meet objectives on time and on budget by increasing employee adoption and usage. Possesses a deep understanding of change management principles, methodologies and tools, adult learner strategies, along with a solid understanding of how people experience change and the change process.

Key Responsibilities include:

• Leads the development and execution of change and training strategies related to the Workday ERP using actionable and targeted change management plans. Identifies potential risks and anticipating resistance to change and develop specific plans to mitigate the risks. Ensures the change does not disrupt daily operations or negatively impact customers. Monitors the impact of the change and making necessary adjustments to the plan.
• Creates and implements a communication strategy to ensure that all employees understand the reasons for the change and how it will affect them.
• Conducts regular meetings with stakeholders to provide updates and gather feedback. Collaborates with other leaders within the organization to align the change with the overall company strategy.
• Manages the Workday Training Team to ensure training plans and materials are developed, used effectively, and end-users are adopting system changes.
• Defines and measures the effectiveness of the change and training program and report on progress to stakeholders.

Qualifications

Position Requirements:

• Bachelor's degree required.
• 5 - 8 years working as a Change Management & Training Leader type position, preferably within the health care ERP field.
• Proven experience in a change management role, ideally within a fast-paced, evolving healthcare environment.
• Experience and knowledge of change management principles, methodologies, and tools.
• Exceptional communication skills, both written and verbal.
• Ability to clearly articulate messages to a variety of audiences.
• Strong leadership skills.
• Experience with project management approaches, tools, and phases of the project lifecycle.
• Organized and proactive in prioritizing needs and effectively managing priorities.
• Able to work effectively at all levels in an organization.
• Resilience and tenacity to drive forward change initiatives, even in the face of resistance or setbacks.
• Customer oriented, able to establish and maintain long-term customer relationships building trust and respect among assigned team and superiors.
• Experience managing the development, deployment, and direction of complex changes.
• Demonstrates knowledge and understanding of organizational policies, procedures, and systems.
• Proficiency in Microsoft Office Suite, Workday ERP, and training development tools.

Training: Change management or training certifications preferred.

Travel Requirements: up to 25 % US travel

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449 .

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