Chief, Application Development and Enterprise Infrastructure

The California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS) Project is responsible for the maintenance and management of the automated system (the system is referred to as CalHEERS) that serves as the consolidated system support for eligibility, enrollment, and retention for Covered California and Medi-Cal. The CalHEERS system also streamlines resources from which individuals and small businesses are able to research, compare, check their eligibility for, and purchase health coverage. The Office of Systems Integration (OSI) CalHEERS Project State team provides operational oversight of the prime system integrator vendor that is tasked with the maintenance and operations of the CalHEERS system.

You will find additional information about the job in the Duty Statement .

Working Conditions
This position provides telework opportunities, including the ability to work remotely.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-451992

Position #(s):
791-730-1405-901

Working Title:
Chief, Application Development and Enterprise Infrastructure

Classification:
INFORMATION TECHNOLOGY MANAGER I $9,114.00 - $12,213.00

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
The California Health and Human Services Office of Technology and Solutions Integration (CalHHS OTSI) provides project management, oversight, procurement, and support services for a multi-billion-dollar portfolio of high criticality projects. We are passionate about the people of California who receive vital health and human services by the successful delivery of our large, complex information technology (IT) systems. We are a trusted leader and work toward common goals by sharing knowledge, learning, and building consensus to implement solutions.

Whether you're interested in the field of IT or administrative support services, we offer excellent opportunities and a collaborative work environment. So, come build a career at the CalHHS OTSI!

Headquartered in the Natomas area of Sacramento, we offer free parking, many convenient shopping and dining options, a comfortable work environment and beautiful office facilities.
Check out our jobs website and social media sites:
OTSI Jobs Site
LinkedIN
www.osi.ca.gov

Special Requirements

Possession of minimum qualifications will be verified prior to interview and/or appointment. If you are meeting minimum qualifications with education, you must include your unofficial transcripts/diploma for verification. Sealed Official transcripts are required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position.

Background Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of the completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/12/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Health and Human Services Office of Technology and Solutions Integration
N/A
Attn: Human Resources Division: JC 451992
2870 Gateway Oaks, Suite 150

Sacramento , CA 95833

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Health and Human Services Office of Technology and Solutions Integration
Drop Off Address
Human Resources Division: JC 451992
2870 Gateway Oaks, Suite 150
Monday-Friday 8a-5p place in drop-off box
Sacramento , CA 95747
Monday - Friday
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A Supplemental Questionnaire is required. Please see the Supplemental Questionnaire Instructions below.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of:
- Knowledge and experience performance application life-cycle actovotoes.
-Knowledge and experience with enterprise infrastructure planning, implementation, and maintenance and operations of organizational IT infrastructure;
- Knowledge of the State security requirements and how those requirements are addressed within IT infrastructure;
- Knowledge and experience with the requirements and design attributes associated with IT infrastructure
- Knowledge and experience with enterprise solutions to meet a variety of business needs with common platforms, tools, appliances, etc.;
- Knowledge of and experience in training, mentoring, establishing processes and procedures, and leading technical teams;
- Knowledge of and experience with project management methodologies in support of IT infrastructure projects;
- Knowledge of and experience with formal governance and change control processes

Ability To:
- Provide organizational and technical expertise in leading the architecture, design, implementation, maintenance, monitoring, and administration of the Project's IT infrastructure and related services;
- Perform cost and time estimations using structured methodologies;
- Plan, budget, communicate, initiate, manage, lead, and oversee the technical work performed by the technical team over all IT infrastructure work;
- Ability to provide team leadership and direction to team members, review their work efforts, verify compliance of their work with the requirements, and ensure best practices and standards are followed;
- Identify team performance issues, provide necessary mentoring and coaching, and address if issues cannot be resolved;
- Maintain effectiveness in varying responsibilities and changing priorities within a fast-paced environment;
- Communicate effectively verbally and in writing appropriately for the needs of the audience, both internally with other section chiefs and externally to customers and control agencies.
- Exercise a high degree of initiative, independence of action, tact and good judgment.
- Effective communication skills, both verbal and written.
- Develop and maintain effective and cooperative working relationships across all levels of government.
- Collaborate effectively with a variety of stakeholders.
- Easily adaptable to changing priorities.
- Plan and work under pressure to meet work demands.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Supplemental Questionnaire Instructions

A Supplemental Questionnaire consists of a series of questions and a mechanism for obtaining an applicant's qualifications and experience in job-related areas. The Supplemental Questionnaire must be titled "Supplemental Questionnaire" at the top of the first page, typed in a minimum of 12-point font, single-spaced, on standard-sized paper (8.5" X 11"), and no more than 2 pages in length. Applications submitted without the required Supplemental Questionnaire will be considered incomplete and will not be considered for this position.
1. Describe your role and experience working with cloud environments and leading automation efforts.
2. Describe your knowledge of and experience with managing and leading Application Development and IT infrastructure team(s).
3. Describe your approach to balancing time-sensitive operational needs as it relates to Application Development activities and IT infrastructure.
4. Describe how you would develop and maintain a high-performing team?

Additional Information
This position is designated as required to file a Statement of Economic Interest (Form 700) under the California Health and Human Services Agency Conflict of Interest Code. The position is responsible for the making, participating in the making, or using his or her official position to influence the making of governmental decisions that may potentially have a material effect on his or her personal financial interests. The appointee is required to complete a Form 700 within 30 days after his or her appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.