Summary

This position is located in the Cybersecurity and Infrastructure Security Agency (CISA), Office of the Director (OD).

This job is open to

• Federal employees - Competitive service
  
  Current or former competitive service federal employees.
• Federal employees - Excepted service
  
  Current excepted service federal employees.
• Senior executives
  
  Those who meet the five Executive Core Qualifications (ECQs).

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Duties

The incumbent serves as the Chief Operating Officer (COO) and directs complex administrative, technical, and professional services, directly affecting a large, complex multi-mission organization. The incumbent serves as a principal advisor to the Director, Deputy Director and Chief of Staff, on agency operations, business activities, financial management,acquisition, administration, short-and-long range planning, policy development and execution,and interagency activities related to strategic initiatives aimed at advancing CISA's goals. This entails making sure the initiatives and activities reflect the priorities of the Director, the appropriate stakeholders are included, complies with applicable laws and regulations, and that final key internal and external documents/products effectively communicate the initiatives. The incumbent's work efforts directly affect administration management (to include, budgeting, accounting, facilities management, security, contracting, procurement, and acquisition); information technology; human resources; training and development; and other varied mission support services and activities.

The COO provides for the control, coordination, and continuity of enterprise programs and operations by accomplishing the necessary interface with DHS headquarters, and by working with key senior leaders across DHS and CISA in developing plans for programs and services. In this capacity, the incumbent leads the organization in accomplishing the following:

• Confers with the CISA Director and Deputy Director, key senior leaders, and other stakeholders regarding problem areas or projected major changes in enterprise mission support services and programs. Recommends policy, organization, and operational procedures regarding management of CISA. Reviews matters of significance to ensure that procedures are in accord with the policies and plans.
• Establishes new and innovative means for improving the stewardship of all CISA resources, including appropriated funds and personnel to ensure the effective use of same in accordance with the Government Performance and Results Act, the Anti-Deficiency Act, other applicable statutory and regulatory requirements, and DHS directives and policies. Initiates innovative management practices and cost-saving measures to include integration, process improvement, and standardization; and data-based cost and quality controls.
• Provides guidance to other senior executives and key stakeholders across CISA in determining priorities to ensure the expeditious accomplishment of mission operations. Coordinates efforts where correlation of intra-enterprise functions and problems are involved.
• Establishes and maintains an Enterprise Services knowledge management system concerning the following: administration management (to include, budgeting, accounting, facilities management contracting, procurement, and acquisition); information technology; human resources; and training and development. Ensures the transparency of managerial- and executive-level decision-making and promotes a unitary approach to codifying decisions that support unity-of effort in the Enterprise Services. Ensures an appropriate context for applying historic and contemporary decisions to current work, goals, and objectives.
• Establishes and maintains working relationships with DHS headquarters for purposes of resolving conflicts and assuring optimum control and coordination of programs and operations of high priority or special emphasis. Assists in developing the long-range objectives for CISA in terms of assigned and projected missions pertaining to facilities, systems, controls, and management requirements of an unusual nature.
• Exercises broad direction on general program matters and provides general operating policies to the Executive Assistant Directors and Assistant Directors, and other senior leaders within CISA. Through subordinate staff and other senior executives, and Mission Enabling Office Chiefs, provides leadership and direction for the CISA enterprise workforce by exercising final authority for a full range of personnel actions. Approves strategic and operational plans, policies, programs, and procedures.

Performs other duties as assigned.

Requirements

Conditions of Employment

• You must be a U.S. citizen.
• Selective Service - Males born after 12/31/59 must be registered or exempt from Selective Service see http://www.sss.gov/
• All Federal employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
• DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• This position has been identified as a drug testing designated position (TDP) for purposes of the CISA's Drug-Free Workplace Program. All applicants tentatively selected for this position will be required to submit to a drug test to screen for illicit/illegal drug use prior to receiving a final offer of employment. A final offer of employment is contingent upon a negative drug test result. After appointment, you may be subject to periodic random drug testing.
• You must be able to obtain and maintain a security clearance suitable for Federal employment as determined by a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
• You must be able to obtain/maintain a Top Secret (SCI) clearance.
• One-year SES probationary period may be required.
• This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable).
• You are required to file an Executive Branch Personnel Public Financial Disclosure Report (OGE-278) upon entering the position, as well as annually.
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Qualifications

As a basic requirement for entry into the SES, applicants must provide detailed evidence of possession of each of the Executive Core and Mandatory Technical Qualifications listed below in a supplemental statement to assist reviewing officials in determining the best qualified candidates to be referred to the selecting official. Qualification and experience determinations will be based only on the information you submit.

The application process used to recruit for this position is theTraditional-Method, Therefore, provide separate narrative responses, not to exceed two (2) pages for each of the Executive Core Qualifications (ECQs) and no more than one (1) page for each of the Mandatory Technical Qualifications (MTQs).

Executive Core Qualifications: Applicants must submit a written narrative fully addressing each ECQ, not to exceed two (2) pages per ECQ for a total of no more than 10 pages. Current or former career SES members, or OPM SES Candidate Development Program (CDP) graduates are not required to address the ECQs.

You will be evaluated on the following Executive Core Qualifications:

ECQ 1 - LEADING CHANGE: You must have demonstrated an ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leadership Competencies: Creativity & Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, Vision.

ECQ 2 - LEADING PEOPLE: You must demonstrate the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, Team Building.

ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility.

ECQ 4 - BUSINESS ACUMEN: This ECQ involves the ability to manage human, financial, and information resources strategically. Leadership Competencies: Financial Management, Human Capital Management, Technology Management.

ECQ 5 - BUILDING COALITIONS: This ECQ involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Leadership Competencies: Partnering, Political Savvy, Influencing/Negotiating.

FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, Public Service Motivation.

Mandatory Technical Qualifications (MTQs): All applicants must submit a written narrative fully addressing each MTQ separately, not-to-exceed one (1) page per MTQ.

You will be evaluated on the following Technical Qualifications:

MTQ 1: Extensive executive-level experience collaborating with internal and external partners,with diverse and varied interests and viewpoints to achieve consensus on organizational goals and objectives, make recommendations for significant program improvements, and evaluate trends and their effects on the organization's mission to achieve strategic metrics and reach key financial indicators.

MTQ 2: Demonstrated experience leading an organization to improve operations using business process modernization, setting priorities for current and future initiatives, allocating resources, increasing program performance and ensuring accountability, and providing guidance and direction for effective executive-level policy development and strategic planning.

MTQ 3: Experience developing organizational priorities, strategies for implementation, resource plans, risk management models, and policies and procedures; as well as supporting implementation of oversight standards, guidance, and management controls.

MTQ 4: Demonstrated experience advising senior leadership and applying knowledge of management or leadership principles, practices, methods, and techniques to solve broad,complex problems, administer public programs, lead change, and develop innovative solutions for issues in a variety of management programs to include but not limited to human capital management, information technology, budget and financial management,contracts, management analysis, and space planning.

Challenge Context Action Result Model - For each of the five ECQs, provide two examples of your qualifications using the four C-C-A-R elements.

• Challenge. Describe a specific problem or goal.
• Context. Talk about the individuals and groups you worked with, and/or the environment in which you worked, to tackle a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
• Action. Discuss the specific actions you took to address a challenge.
• Result. Give specific examples of the results of your actions. These accomplishments demonstrate the quality and effectiveness of your leadership skills.

Additional information on the Executive Core Qualifications is available at Senior Executive Service Executive Core Qualifications

Veteran's preference does not apply to the SES.

Probationary period: You will serve a one-year probationary period unless you previously completed the probationary period in the SES.

FAILURE TO MEET OR FULLY ADDRESS EACH MANDATORY EXECUTIVE CORE AND TECHNICAL QUALIFICATIONS WILL ELIMINATE A CANDIDATE FROM FURTHER CONSIDERATION.

Education

There is no positive education requirement for this position.

Additional information

• Incentives may be authorized.

As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Mandatory Technical Qualifications listed above.

Failure to meet this basic qualification requirement and all executive and technical qualification factors automatically disqualifies an applicant. Applicants who meet all the mandatory executive and technical qualifications will be evaluated by a panel of SES members to determine the degree to which they possess each of the listed qualifications.

This evaluation will determine which applicants are best qualified. Total background, including experience, education, awards, self-development, and training will be reviewed. This information will be obtained from the application package, including the required narrative statements for the technical and Executive Core Qualifications described in this vacancy. As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:

• Directing the work of an organizational unit;
• Ensuring the success of one or more specific major programs or projects;
• Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and
• Supervising the work of employees; and exercising important policy-making, policy determining, or other executive functions.
• If your resume does not include these basic qualifications, you will not be determined qualified for this position.

We recommend that your resume addressing the ECQs include examples that are clear, concise, and emphasize their level of responsibilities, the scope and complexity of the programs, activities, or services managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues addressed; and the results of actions taken.

Reasonable Accommodation Requests: This agency provides reasonable accommodation to otherwise qualified applicants and employees with a disability covered under the Rehabilitation Act of 1973, as amended, unless to do so would create an undue hardship to the agency (29 CFR 1614.203 (2017)). If you need a reasonable accommodation for any part of the application or hiring process, contact the CISA Office of Equity, Diversity, Inclusion and Accessibility (OEDIA) by sending an email to CISA_ReasonableAccommodation@cisa.dhs.gov with the subject line, "Reasonable Accommodation Request @ CISA." In the email itself, you must include your name, vacancy announcement number(s), and state your intent to seek a reasonable accommodation. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. For more information or inquiries, please contact the CISA Reasonable Accommodation Program at CISA_ReasonableAccommodation@cisa.dhs.gov.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above. Your application will be evaluated to determine if you meet the minimum qualification requirements for this position. A panel will be convened to determine "best qualified" candidates. The rating and ranking will be based upon consideration of the degree to which you meet the Executive Core Qualifications, and Mandatory Technical Qualifications. Interviews and qualifications inquiries may be required.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  1. RESUME - Your resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements as stated in this vacancy announcement. Insufficient information will result in a not qualified rating. It is recommended that you include the following information:
  
  • Full name, mailing address, and day and evening telephone numbers.
  • Educational information, including the name, city and state of colleges or universities you attended, as well as the type and year of any degrees received.
  • Information about your paid and nonpaid work experience related to this position including:
    
    • Job title (include series and grade if Federal job)
    • Duties and accomplishments
    • Employer's name and address
    • Supervisor's name and phone number
    • Starting and ending dates of employment (month and year)
    • Salary
    • Indicate if we may contact your current supervisor
    • Information about honors, awards, and special accomplishments
  
  2. Executive Core Qualifications - A narrative statement addressing each of the Executive Core Qualifications (ECQ). Your ECQ narrative must follow the format provided at Guide To Senior Executive Service Qualifications (Adobe Acrobat required). Your entire ECQ package (i.e., all five ECQ's narrative statements) may not exceed 10 pages in its totality. Two pages per ECQ is desired. IF YOU EXCEED THESE LIMITS, YOU WILL NOT BE CONSIDERED.
  
  Current or former Career SES members or graduates of an approved SES Candidate Development Program are not required to address the ECQs.
  
  
  • If you are a graduate of an approved SES Candidate Development Program, you must include a copy of the OPM certification of eligibility.
  • If you are a current or former career SES member, you must submit documentation of your SES status (i.e., SF-50 appointing you into the SES).
  
  3. Mandatory Technical Qualifications - ALL APPLICANTS must submit a narrative statement addressing each of the Mandatory Technical Qualifications (MTQs). MTQ narrative statements must not exceed 1 page for each individual technical qualification(s).
  
  4. If you are a current Federal employee, please submit a copy of a recent SF-50, Notification of Personnel Action, that indicates Federal status, grade, tenure, and type of service. Please remove your social security number and date of birth.
  
  Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  
  FAILURE TO SUBMIT ALL REQUIRED DOCUMENTS BY THE CLOSING DATE WILL RESULT IN LOSS OF FURTHER CONSIDERATION.
• How to Apply
  
  Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be received by 11:59 PM EST on 05/07/2024 to receive consideration.
  
  PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available, and you may not receive full consideration or may not be considered eligible.
  
  The application process is as follows:
  
  1. To begin the application process, click the Apply Online button.
  2. Answer the questions presented in the application and attach all necessary supporting documentation.
  3. Click the Submit Application button prior to 11:59PM (ET) on 05/07/2024.
  
  
  You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
  
  To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: http://www.usajobs.gov/Help/how-to/application/status/.
  
  Agency contact information
  
  
  
  Brandon Mizera
  
  Phone
  
  202-531-3207
  
  Email
  
  brandon.mizera@cisa.dhs.gov
  
  Address
  
  Cybersecurity and Infrastructure Security Agency
  
  1616 Fort Myer Dr.
  
  Arlington, VA 22209
  
  US
  
  Next steps
  
  We will conduct a qualifications evaluation of applicants who supply all requested material. Qualified applicants will be rated and ranked by a panel. Best qualified candidates will be referred to the selecting official for further consideration and possible interview. You will be notified of the outcome after completion of the selection process.
  
  Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
  
  Notice to Applicants - The Cybersecurity and Infrastructure Security Agency (CISA) is subject to the provisions of the Fair Chance to Compete for Jobs Act of 2019. Unless excluded by law, all CISA hiring officials and agency representatives are statutorily prohibited from asking applicants to disclose their criminal history record information prior to receiving a conditional offer of employment. Applicants may submit a complaint, or any other information, to the CISA Office of the Chief Human Capital Officer Human Capital Policy and Programs Subdivision at email cisa.ochco.hcp@cisa.dhs.gov within 30 calendar days of the date of the alleged non-compliance by a CISA hiring manager or agency representative.
  
  Thank you for your interest in the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency!
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

1. RESUME - Your resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements as stated in this vacancy announcement. Insufficient information will result in a not qualified rating. It is recommended that you include the following information:

• Full name, mailing address, and day and evening telephone numbers.
• Educational information, including the name, city and state of colleges or universities you attended, as well as the type and year of any degrees received.
• Information about your paid and nonpaid work experience related to this position including:
  
  • Job title (include series and grade if Federal job)
  • Duties and accomplishments
  • Employer's name and address
  • Supervisor's name and phone number
  • Starting and ending dates of employment (month and year)
  • Salary
  • Indicate if we may contact your current supervisor
  • Information about honors, awards, and special accomplishments

2. Executive Core Qualifications - A narrative statement addressing each of the Executive Core Qualifications (ECQ). Your ECQ narrative must follow the format provided at Guide To Senior Executive Service Qualifications (Adobe Acrobat required). Your entire ECQ package (i.e., all five ECQ's narrative statements) may not exceed 10 pages in its totality. Two pages per ECQ is desired. IF YOU EXCEED THESE LIMITS, YOU WILL NOT BE CONSIDERED.

Current or former Career SES members or graduates of an approved SES Candidate Development Program are not required to address the ECQs.

• If you are a graduate of an approved SES Candidate Development Program, you must include a copy of the OPM certification of eligibility.
• If you are a current or former career SES member, you must submit documentation of your SES status (i.e., SF-50 appointing you into the SES).

3. Mandatory Technical Qualifications - ALL APPLICANTS must submit a narrative statement addressing each of the Mandatory Technical Qualifications (MTQs). MTQ narrative statements must not exceed 1 page for each individual technical qualification(s).

4. If you are a current Federal employee, please submit a copy of a recent SF-50, Notification of Personnel Action, that indicates Federal status, grade, tenure, and type of service. Please remove your social security number and date of birth.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.

FAILURE TO SUBMIT ALL REQUIRED DOCUMENTS BY THE CLOSING DATE WILL RESULT IN LOSS OF FURTHER CONSIDERATION.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be received by 11:59 PM EST on 05/07/2024 to receive consideration.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available, and you may not receive full consideration or may not be considered eligible.

The application process is as follows:

1. To begin the application process, click the Apply Online button.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59PM (ET) on 05/07/2024.

You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: http://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information



Brandon Mizera

Phone

202-531-3207

Email

brandon.mizera@cisa.dhs.gov

Address

Cybersecurity and Infrastructure Security Agency

1616 Fort Myer Dr.

Arlington, VA 22209

US

Next steps

We will conduct a qualifications evaluation of applicants who supply all requested material. Qualified applicants will be rated and ranked by a panel. Best qualified candidates will be referred to the selecting official for further consideration and possible interview. You will be notified of the outcome after completion of the selection process.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Notice to Applicants - The Cybersecurity and Infrastructure Security Agency (CISA) is subject to the provisions of the Fair Chance to Compete for Jobs Act of 2019. Unless excluded by law, all CISA hiring officials and agency representatives are statutorily prohibited from asking applicants to disclose their criminal history record information prior to receiving a conditional offer of employment. Applicants may submit a complaint, or any other information, to the CISA Office of the Chief Human Capital Officer Human Capital Policy and Programs Subdivision at email cisa.ochco.hcp@cisa.dhs.gov within 30 calendar days of the date of the alleged non-compliance by a CISA hiring manager or agency representative.

Thank you for your interest in the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency!

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request