Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Responsible for daily office administrative functions for the Culinary Center Meal Order Department for Facility Order Inputs and Customer Service Assistance for all NYC H +H Acute and Post-Acute Facilities. Customer Service focused on direct communication with our off-site facilities to assist with their needs. Team environment to assist in all aspects of the Food Service Operation's administrative functions.

General tasks and responsibilities will include:

• Provides Administrative office support; answers and directs all incoming phone calls and/or inquiries to appropriate members of the management team.
• Monitors Front Gate and Front Door Access; assists with maintaining Visitor Log Book.
• Directs and assists all visitors as needed.
• Directs all personal employee phone calls when deemed an emergency to appropriate manager/supervisor.
• Obtains all Acute and Post Acute Facility Meal Orders through designated email communication(s).
• Responsible for inputting weekly All Advanced Preliminary Meal Orders from all fifteen (15) site facilities into Meal Order Database.
• Assists with finalizing All Preliminary Facility(s) Meal Orders, relevant tallies, and weekly portion tracking report for Production.
• Maintains weekly accurate filing/scanning of Meal Orders in support of department billing functions to site locations.
• Assists Production with computing tally information into weekly Production Sheets, Temperature Dispatch Sheets etc.
• Communicate with Production and Supply Chain/Logistics Manager for any meal order changes, missing items, and add-on(s).
• Provides Production with relevant Packing Sheets and Sales Summary for daily deliveries from the Culoinary Center to All site locations.
• Assists with monitoring, maintaining and requisitioning necessary office supplies with office management.
• Coordinates weekly with Production liaison(s) for necessary labels and special functions schedule(s) for off-site locations.
• Supports management team as directed to assist with administrative duties as business necessitates.
• May be called to assist with distribution of employee uniforms and relevant Personal Protective Equipment [PPE].
• Receives on-going training as directed by report to manager in but not limited to the following areas: Personal Hygiene, HACCP, Handwashing, Sanitation, temperature monitoring significance, Facility Fire Safety, equipment handling/cleaning, safe work procedures, computer systems interface and computer data entry.

Minimum Qualifications
1. A four-year High School Diploma or its educational equivalent and one year of
satisfactory clerical experience.

Skills Requirement:
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per
minute.

Department Preferences

Knowledgeable In:

• Basic Knowledge of Food Preparation and Production

PREFERRED SKILLS:

• Experience as a Food Preparer/ Aide in High-Volume Industrial Kitchen, Hotel or Restaurant Environment.
• Ability to work in a team environment with a positive attitude.

Years of Experience:

• Two (2) Years' Experience

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs