Specialty: Patient Experience Concierge
Job Description:

Responsible for connecting patients/family with accurate information.
Maintain relationships with supporting departments.
Demonstrate excellence customer service skills & positive interpersonal skills when dealing with others including patients of all ages, families, community members, and employees.
Acknowledges, greets and assists visitors.
Represents the hospital positively, interacts in a courteous and helpful manner with patients, families, guests and hospital staff to convey a positive first impression.
Uses strong communication skills to serve as liaison between patient, family and clinical staff.
Seeks a satisfactory and expedited solution to a complaint, problem, or special need.
Coordinates patient and guest services for reception area.
Qualifications:

High school, Certificate of Completion, GED, Training or Experience required.
Bilingual (English & Spanish) preferred.
Computer knowledge and proficiency in Microsoft Office Outlook and Excel.
Previous experience in customer services required.
Flexibility in work schedule.
Strong verbal communication skills and strong follow-through skills.
Please reference Job number: 146231

Additional Information

All Medical Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. About Us: All Medical Personnel is a national leader in healthcare staffing recognized by Staffing Industry Analysts (SIA) as one of the nation's largest healthcare staffing firms. Our goal is to simplify the process with a flexible and personalized approach. Our clients range from local, regional and national healthcare organizations throughout the United States. Learn more about us at allmedical.com.