Clerk III (Entertainment) - Universal Epic Universe

Job Description & Requirements

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Job Description & Requirements

JOB SUMMARY:

Performs office duties under regular supervision for Entertainment by performing the following duties.

MAJOR RESPONSIBILITIES:

• Answers and/or fields phone calls, visitors, and questions from Internal/External guests. Directs questions and/or people to the appropriate person and/or department (when applicable). Compiles and updates call ins for division. Prepares and distributes documents and reports on a regular basis. Maintains Division wide contact information. Maintains department files, logs and records as needed. Utilizes technology, such as computers and multi-function copier to perform office duties. Communicates information in a timely and confidential manner.
• Answers questions from Internal/External guests to the best of ability and/or directs inquiries to appropriate person. Collects, organizes, and distributes incoming and outgoing electronic mail and/or postal mail. Manages building printers and verifies resources are available and stocked.
• Provides additional support as needed, may include special projects, maintaining inventory and/or distributing tools and resources. Responsible for training and on-boarding new team members on departmental office procedures.
• Maintains break spaces ensuring area is adequately stocked and organized.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• High school degree or GED is preferred.

EXPERIENCE:

• 1+ years of clerical, customer service, computer experience preferred; or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

• Three days learning company policies and procedures.
• Required to perform simple computer tasks and pass the Internal Staffing test for Word, Excel and typing.
• Typing speed of 25 wpm required.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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