Client Account Representatives
Atlanta, Georgia
Employer: RemX
Industry:
Salary: $16 - $18.25 per hour
Job type: Full-Time
LOCATIONS: Kennesaw, GA
**First Consecutive 90 Days are Onsite for Training**
Hybrid - 3 days in office, 2 days remote
Pay: $16 - $18.25 (Shift Dependent)
9am to 6pm $16-17
10am to 7pm ($0.75/hr. shift differential)
11am to 8pm ($1.25/hr. shift differential).
Title: Client Account Representatives
Summary: This role interacts extensively with our customers to develop relationships; ensuring ultimate customer satisfaction and returning customers.
Job Responsibilities:
Proactively communicate to all internal and external related parties to exceed customer's expectations.
Respond timely and accurately to all incoming customer correspondence along with thorough documentation.
Receives customers' requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person.
Demonstrates ownership of customer requests with follow through, documentation and complete resolution.
Assists in returns and replacements as needed.
Analyzes transactions, corrects records, and adjusts errors.
Provide accurate information regarding pricing and availability of in-stock items.
Communicates with other departments for order completion.
Resolves customer questions related to orders, places orders where opportunity is present.
Maintains 90% minimum average in customer service and sales area quality assurance reviews.
Has knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required.
Manage time effectively, meet personal goals and work effectively with other members of the distribution team.
Report any system or product inaccuracies timely.
Follow company policies and procedures.
Performs other all duties as assigned.
Requirements:
High school diploma or equivalent
Minimum 1 to 3 years' experience in customer service, or related transferable skills
Customer centric and Internet savvy
Strong MS Office skills
Preferred Qualifications:
Restaurant supply/commercial food service experience
After completing Remx.com profile feel free to send UPDATED resume with this job title in the subject line to:
Kehinde.Sosina@remx.com
**First Consecutive 90 Days are Onsite for Training**
Hybrid - 3 days in office, 2 days remote
Pay: $16 - $18.25 (Shift Dependent)
9am to 6pm $16-17
10am to 7pm ($0.75/hr. shift differential)
11am to 8pm ($1.25/hr. shift differential).
Title: Client Account Representatives
Summary: This role interacts extensively with our customers to develop relationships; ensuring ultimate customer satisfaction and returning customers.
Job Responsibilities:
Proactively communicate to all internal and external related parties to exceed customer's expectations.
Respond timely and accurately to all incoming customer correspondence along with thorough documentation.
Receives customers' requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person.
Demonstrates ownership of customer requests with follow through, documentation and complete resolution.
Assists in returns and replacements as needed.
Analyzes transactions, corrects records, and adjusts errors.
Provide accurate information regarding pricing and availability of in-stock items.
Communicates with other departments for order completion.
Resolves customer questions related to orders, places orders where opportunity is present.
Maintains 90% minimum average in customer service and sales area quality assurance reviews.
Has knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required.
Manage time effectively, meet personal goals and work effectively with other members of the distribution team.
Report any system or product inaccuracies timely.
Follow company policies and procedures.
Performs other all duties as assigned.
Requirements:
High school diploma or equivalent
Minimum 1 to 3 years' experience in customer service, or related transferable skills
Customer centric and Internet savvy
Strong MS Office skills
Preferred Qualifications:
Restaurant supply/commercial food service experience
After completing Remx.com profile feel free to send UPDATED resume with this job title in the subject line to:
Kehinde.Sosina@remx.com
Created: 2024-06-18
Reference: 1173655
Country: United States
State: Georgia
City: Atlanta
ZIP: 30334
Similar jobs:
-
Acute Patient Account Representative
Tift Regional Medical Center in Tifton, Georgia -
Account Representative, Atlanta
Uber in Atlanta, Georgia💸 $19.50 per hour -
Acute Patient Account Representative
Tift Regional Medical Center in Tifton, Georgia -
Regional Account Representative
ThyssenKrupp in Atlanta, Georgia -
Patient Account Representative
Phoebe Physicians in Albany, Georgia -
Ambulatory Patient Account Representative
Tift Regional Medical Center in Tifton, Georgia -
Senior Account Representative - Commercial Lines
USI Holdings Corporation in Atlanta, Georgia -
Senior Customer Support Account Representative Level II
Compunnel in Alpharetta, Georgia -
Patient Account Representative
Phoebe Physicians in Albany, Georgia -
Patient Account Representative
Phoebe Physicians in Albany, Georgia -
Sales Account Representative
JBS USA in Peachtree City, Georgia -
Account Representative Entry Level
Total Quality Logistics in Atlanta, Georgia💸 $40000 per year -
Ambulatory Patient Account Representative
Tift Regional Medical Center in Tifton, Georgia -
Patient Account Representative - Behavioral Health
UHS in Savannah, Georgia -
Customer Account Representative (Onsite)
RemX in Atlanta, Georgia💸 $21 per hour -
Account Representative, SC/GA
Uber in Atlanta, Georgia💸 $19.50 per hour -
Patient Account Representative
Grady Health System in Atlanta, Georgia -
Account Representative Entry Level
Total Quality Logistics in Savannah, Georgia💸 $40000 per year