Client Services Analyst
Tyler, Texas
Employer: UT Health Northeast
Industry:
Salary: Competitive
Job type: Full-Time
Description
Job Summary:
The Client Services Analyst is responsible for the performance of PC systems, equipment maintenance, review of application software and general support for users of PCs.
Major Responsibilities / Duties / Critical Tasks:
• Responsible for the performance of PC systems, equipment maintenance, review of application software and general support for users of PCs.
• Install, maintain, enhance and support of the software and hardware for associated PCs.
• Diagnose and recommend solutions for PC problems.
• Assist with the relocation of PC computers and associated peripheral equipment.
• Assist with the installation, maintenance, enhancement and support of local area networks.
• Maintain accurate listing of all PCs and peripherals.
• Respond to assigned work orders for PC and peripheral support.
• Provide specialized support of mobile devices.
• Assist with IT purchase requisitions as needed.
• Perform user account management duties for the network, Outlook, and other systems as required.
Accompanying Knowledge, Skills, Abilities and Competencies:
• Mobile Device Management experience preferred.
• Working knowledge of Microsoft Office and related products (SMS, Active Directory, MS Windows and Server updates computer room operations, and diagnosing and repairing PC failures.)
Qualifications
Required Education / Experience:
• High School Diploma is required.
• Associate's Degree is preferred.
• Two (2) years' experience with Apple devices covering iOS, iPadOS, macOS, MDM
• Two (2) years' experience with computer related equipment, including PC and software technical support, Microsoft Office and related products, SMS, Active Directory, MS Windows and Server updates computer-room operations, and diagnosing and repairing PC failures.
Job Summary:
The Client Services Analyst is responsible for the performance of PC systems, equipment maintenance, review of application software and general support for users of PCs.
Major Responsibilities / Duties / Critical Tasks:
• Responsible for the performance of PC systems, equipment maintenance, review of application software and general support for users of PCs.
• Install, maintain, enhance and support of the software and hardware for associated PCs.
• Diagnose and recommend solutions for PC problems.
• Assist with the relocation of PC computers and associated peripheral equipment.
• Assist with the installation, maintenance, enhancement and support of local area networks.
• Maintain accurate listing of all PCs and peripherals.
• Respond to assigned work orders for PC and peripheral support.
• Provide specialized support of mobile devices.
• Assist with IT purchase requisitions as needed.
• Perform user account management duties for the network, Outlook, and other systems as required.
Accompanying Knowledge, Skills, Abilities and Competencies:
• Mobile Device Management experience preferred.
• Working knowledge of Microsoft Office and related products (SMS, Active Directory, MS Windows and Server updates computer room operations, and diagnosing and repairing PC failures.)
Qualifications
Required Education / Experience:
• High School Diploma is required.
• Associate's Degree is preferred.
• Two (2) years' experience with Apple devices covering iOS, iPadOS, macOS, MDM
• Two (2) years' experience with computer related equipment, including PC and software technical support, Microsoft Office and related products, SMS, Active Directory, MS Windows and Server updates computer-room operations, and diagnosing and repairing PC failures.
Created: 2024-06-27
Reference: 24000269
Country: United States
State: Texas
City: Tyler
ZIP: 75709
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