Clinic Front Office Assistant PRN Float

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: PRN Days

Shift: PRN at least 16 hours of availability a week and can travel to Chatsworth, Calhoun, and/or Rome

Location : Varies

The role you'll contribute: The Front Office Associate works under the direct supervision of the Front Office Coordinator, Office Coordinator, and/or Practice Manager, and in cooperation with other office staff in assisting with safe and effective patient care in compliance with established standards and protocols of Gordon Physicians Group, Gordon Hospital, and Adventist Health Systems' goals and objectives. Responsible for all front office functions including patient registration, check-in, check-out, collecting copayments, deductibles, and any other patient owed account balance at both check-in and check-out, appointment schedule, answering and directing incoming telephone calls, filing, medical records, and all other duties as assigned by their direct supervisor and/or Practice Manager. Additional responsibilities include compliance in ensuring all required patient paperwork has been received, completed, updated, and filed into patient record, in accordance to the clinic, Gordon Hospital, Adventist Health Systems, and any other state and/or federally mandated requirements.

The value you'll bring to the team:

• Greets all patients and visitors with a smile in a prompt, courteous, and helpful manner.
• Patient Registration Paperwork - New Patients: Ensures all patient paperwork is completed either prior to or upon patient check-in and prior to patient being seen by provider. Ensures all paperwork is scanned and/or uploaded into patient account/electronic health record (EHR) in a digital forma
• Schedules patient appointments for appropriate clinic and/or provider
• O btains and maintains the patient's current insurance information
• Answers and directs telephone calls received into the clinic with a friendly and helpful tone.
• Collects copays, self-pay deposits, and other patient balances due upon check-in.

Qualifications
What You Will Need:
High school degree
6 months customer service in medical field preferred

Job Summary:
The Front Office Associate works under the direct supervision of the Front Office Coordinator, Office Coordinator, and/or Practice Manager, and in cooperation with other office staff in assisting with safe and effective patient care in compliance with established standards and protocols of Gordon Physicians Group, Gordon Hospital, and Adventist Health Systems' goals and objectives.

Responsible for all front office functions including patient registration, check-in, check-out, collecting copayments, deductibles, and any other patient owed account balance at both check-in and check-out, appointment schedule, answering and directing incoming telephone calls, filing, medical records, and all other duties as assigned by their direct supervisor and/or Practice Manager.

Additional responsibilities include compliance in ensuring all required patient paperwork has been received, completed, updated, and filed into patient record, in accordance to the clinic, Gordon Hospital, Adventist Health Systems, and any other state and/or federally mandated requirements.

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