The Johns Hopkins Hospital has been at the forefront of discovery, innovation, and medical advances for over 125 years. Our reputation for excellence has earned us a spot on  U.S. News & World Report's  Best Hospitals list for over two decades. We believe that the commitment from our entire professional staff is one of the primary reasons we can continually set the standard of excellence in patient care, both in our community and around the world. Renowned for our specialty services and innovative clinical advances, we strive to make The Johns Hopkins Hospital an exceptional place to work, learn and advance your career.

Clinic Supervisor Job Summary:

• The Clinic Supervisor's primary functions are responsible for supervising, training, and motivating team members
• Trains and coaches the Front Desk staff; monitors activity for quality and productivity; analyzes, develops and produces feedback and management reports; conducts quality audits; coordinates the development of and reviews and implements departmental protocols
• Responsible for serving in the Supervisory role as a group/team mentor and resource liaison
• Duties include but not limited to supervising complex multi-payer insurance verification and benefits eligibility procedures for multiple specialty areas across the department entities
• The Supervisor must be highly proficient with insurance verification/benefits eligibility and when necessary, obtain and complete documentation for referral/authorizations, and assess patient financial liability

Education and Work Experience Requirements:

• A. degree required
• Experience beyond the minimum work experience requirement may be substituted on a 2 years' experience for 1 year of education basis
• A minimum 3 year of relevant work experience, one of which must be clinic specific, in a medical office, hospital, medical call center or similar is required

Shift:

• Full-Time/Day Shift
• 40 Hours Per Week
• Exempt

Important Notices:

***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols. Employees at Johns Hopkins All Children's Hospital, its affiliate  locations and Florida State Residents are not required to obtain the COVID-19 vaccine . In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities.

 

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

 

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

 

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.