Clinical Applications Specialist (Tech Support)

Title: Clinical Applications Support, Tech Support
Location: Denver, CO

Type: Contract (potential to extend)
Pay Rate: 20-25/hr* DOE
Start Date: ASAP

Overview
Joule Has an opening for a Clinical operations specialist that will provide Technical Support 100% on site in Denver, CO on a six-month contract that does have potential to be extended. This will be a five-day on-site roll Monday through Friday that will help provide Technical Support and monitor the internal ticketing system to ensure customers are able to troubleshoot issues. The ideal candidate will have prior health care experience supporting web-based applications and providing EMR support. CompTIAA experience or certification is highly preferred but not required. Apply today to have immediate consideration from our team.

Responsibilities

• Providing Electronic Medical Record (EMR) Support
• Hardware support for PC computers, docking stations, laptops, speakers, headsets, webcams, dictation microphones, etc.
• Telecommunications and telehealth support (Technolink, Cisco, Webex, Teladoc)
• Utilization of web-based applications (Dragon, Webex, Outlook, etc.)
• Ticketing systems (Service Central)

Requirements

• 4-year degree, preferred
• Previous Healthcare or medical experience
• Ability to think Critically and provide viable solutions and possess effective communication skills (verbally and in writing)
• Must be detail oriented, organized, and be a self-starter that is a fast learner.
• COMPTIAA certification