Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description
• Lead the training, development, and implementation of process improvements for all projects and applications;
• Provide supervision and guidance to junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and/or other appropriate project team members;
• Identify opportunities for process improvements and provide analysis and propose change and communicate strategies;
• Analyze and document business requirements and processes;
• Communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications;
• Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and in accordance with departmental protocol/standards;
• Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs;
• Define external interfaces, constraints, quality issues and other non-functional requirements;
• Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions;
• Partner with project managers to complete requirements documentation, in accordance with project schedule;
• Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities;
• Ensure software development team accounts for all defined technical requirements, in coordination with quality assurance team;
• Ensure that all quality standards comply with internal policies and industry standards;
• Document changes to baseline requirements through standard change control process;
• Document software test plans, technical requirements, release notes, user and training guidelines and other materials;
• Plan, coordinate, and support unit acceptance testing and subsequent deployments, in coordination with other team leaders;
• Perform end user and application support functions including problem solving and resolution of application function defects;
• Provide systems and application training;
• Develop and execute project presentations; and
• Interview junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and/or other appropriate project team members.

Minimum Qualifications

• Bachelors in Clinical Informatics, Clinical Research, or an equivalent field.
• Two (2) years' experience as a consultant.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs