Clinical Customer Service Representative
Baltimore, Maryland
Employer: Johns Hopkins Healthcare
Industry: Clerical and Administrative Support
Salary: Competitive
Job type: Full-Time
Join a fantastic global healthcare organization!
Employee and Dependent Tuition Assistance
Career growth and development
Affordable and comprehensive benefits package
Position Summary:
The Clinical Customer Service Representative enhances service excellence at Johns Hopkins Hospital by serving as a central point of contact and communication for patients, families, visitors, and healthcare team members in patient care units. The Clinical Customer Service Representative also provides a broad spectrum of customer support services to medical, nursing, and administrative staff by performing various unit-specific activities to meet unit, department, and institutional needs.
Shift - Eveing Shift, 40 hours per week - 3:00 PM - 11:30 PM, every other weekend and holiday
Education/Work Experience:
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
We are committed to providing our patients, visitors, and staff with a healthy and safe environment. The Johns Hopkins Hospital has a tobacco-free at-work policy. Employees must refrain from using tobacco products during their work shifts - including during lunch or breaks, whether on or off campus.
Johns Hopkins Health System and its affiliates are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Employee and Dependent Tuition Assistance
Career growth and development
Affordable and comprehensive benefits package
Position Summary:
The Clinical Customer Service Representative enhances service excellence at Johns Hopkins Hospital by serving as a central point of contact and communication for patients, families, visitors, and healthcare team members in patient care units. The Clinical Customer Service Representative also provides a broad spectrum of customer support services to medical, nursing, and administrative staff by performing various unit-specific activities to meet unit, department, and institutional needs.
Shift - Eveing Shift, 40 hours per week - 3:00 PM - 11:30 PM, every other weekend and holiday
Education/Work Experience:
- HS Diploma or equivalent, one year of college credit preferred.
- Minimum of six months experience in healthcare or office setting.
- Strong customer service experience in a high volume work setting (i.e., call center, guest services, reception, etc. preferred.)
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
We are committed to providing our patients, visitors, and staff with a healthy and safe environment. The Johns Hopkins Hospital has a tobacco-free at-work policy. Employees must refrain from using tobacco products during their work shifts - including during lunch or breaks, whether on or off campus.
Johns Hopkins Health System and its affiliates are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Created: 2024-05-12
Reference: 638018
Country: United States
State: Maryland
City: Baltimore
ZIP: 21218
Similar jobs:
-
Customer Service Representative - BWI
BBA Aviation Plc. in Glen Burnie, Maryland -
Customer Service Representative
StaffMyAgency LLC in Oxon Hill, Maryland💸 $28000 - $50000 per year -
Oil Sales and Service Representative
Transforce in Baltimore, Maryland💸 $1100 per week -
Customer Service Representative Lead-Patient Access and Support Services
Luminis Health in Annapolis, Maryland -
Customer Service Representative- Patient Access and Support Services
Luminis Health in Annapolis, Maryland -
Bilingual (French) Customer Service Representative
StaffMyAgency LLC in Gaithersburg, Maryland -
Senior Customer Service Sales Representative
Tailored Brands in Kensington, Maryland -
Customer Service Representative
Insperity in Baltimore, Maryland💸 $50000 - $65000 per year -
Sales and Service Representative
United Bank in Silver Spring, Maryland -
Customer Service Representative-Patient Access and Support Services
Luminis Health in Annapolis, Maryland -
Customer Service Representative
McDonald's in Oxon Hill, Maryland -
Clinical Customer Service Representative- Rotating shift
Johns Hopkins Healthcare in Baltimore, Maryland -
Customer Service Representative-LHI Operations
Luminis Health in Odenton, Maryland -
Customer Service Representative
McDonald's in Oxon Hill, Maryland -
Customer Service Representative-Patient Access and Support Services
Luminis Health in Annapolis, Maryland -
Customer Service Representative-Operating Room
Luminis Health in Annapolis, Maryland -
Customer Service Representative Lead-Patient Access and Support Services
Luminis Health in Annapolis, Maryland -
Customer Service / Sales Representative
StaffMyAgency LLC in Waldorf, Maryland -
Retail Service Representative II - Jessup, MD
Andersen in Jessup, Maryland -
Senior Customer Service Sales Representative
Tailored Brands in Waldorf, Maryland