Clinical Customer Service Representative
Baltimore, Maryland
Employer: Johns Hopkins Healthcare
Industry: Clerical and Administrative Support
Salary: Competitive
Job type: Full-Time
YOU BELONG HERE
What Awaits You?
Our competitive Benefits Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: https://jhhs.mybenefitsjhhs.com/
Summary
The Clinical Customer Service Representative enhances service excellence at Johns Hopkins Hospital by serving as a central point of contact and communication for patients, families, visitors and members of the healthcare team in patient care units. The CCSR also provides a broad spectrum of customer support services to medical, nursing, and administrative staff by performing a variety of unit specific activities geared to meet unit, department, and institutional needs.
Shift: Rotating Shift, 40 hours per week. Evening Shift - 3:00 pm - 11:30 pm.
Education: HS Diploma or equivalent, one year of college credit preferred.
Work Experience:
Minimum of six months experience in healthcare or office setting.
Strong customer service experience in a high volume work setting (ie. call center, guest services, reception etc. preferred.)
Important Notices:
***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols. Employees at Johns Hopkins All Children's Hospital, its affiliate locations and Florida State Residents are not required to obtain the COVID-19 vaccine . In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities.
***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
What Awaits You?
- Career growth and development
- Employee and Dependent Tuition Assistance
- Diverse and collaborative working environment
- Affordable and comprehensive benefits package
Our competitive Benefits Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: https://jhhs.mybenefitsjhhs.com/
Summary
The Clinical Customer Service Representative enhances service excellence at Johns Hopkins Hospital by serving as a central point of contact and communication for patients, families, visitors and members of the healthcare team in patient care units. The CCSR also provides a broad spectrum of customer support services to medical, nursing, and administrative staff by performing a variety of unit specific activities geared to meet unit, department, and institutional needs.
Shift: Rotating Shift, 40 hours per week. Evening Shift - 3:00 pm - 11:30 pm.
Education: HS Diploma or equivalent, one year of college credit preferred.
Work Experience:
Minimum of six months experience in healthcare or office setting.
Strong customer service experience in a high volume work setting (ie. call center, guest services, reception etc. preferred.)
Important Notices:
***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols. Employees at Johns Hopkins All Children's Hospital, its affiliate locations and Florida State Residents are not required to obtain the COVID-19 vaccine . In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities.
***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Created: 2024-08-22
Reference: 642616
Country: United States
State: Maryland
City: Baltimore
ZIP: 21218
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